Evaluation of manpower scheduling strategies at outpatient pharmacy with discrete-event simulation

Oh, Hong Choon; Leng, Chow Wai; Ai, Wong Jane; Chai, Tan Mui

doi:10.1057/ori.2012.9

Cited by 11 publications

(9 citation statements)

References 9 publications

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“…Various methods have been proposed in other countries to reduce patient waiting time. This includes automated dispensing system, manpower scheduling plan, electronically delivered prescription and redesign of pharmacy workflow [1,2].…”

Section: Introductionmentioning

confidence: 99%

Evaluation of drive-through pharmacy service in Queen Elizabeth Hospital Malaysia

Liew

Gapar

Shim

2020

J of Pharm Policy and Pract

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Section: Introductionmentioning

confidence: 99%

Evaluation of drive-through pharmacy service in Queen Elizabeth Hospital Malaysia

Liew

Gapar

Shim

2020

J of Pharm Policy and Pract

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“…Kepuasaan penerima pelayanan dicapai apabila penerima pelayanan/ pasien memperoleh pelayanan sesuai dengan apa yang mereka harapkan (Putri, Dewi Pascarani, Wismayanti, & Wiwin, 2016). Banyak hal yang dapat memengaruhi kepuasan pasien di rumah sakit, salah satunya adalah pelayanan instalasi farmasi (Choon, Leng, Ai, & Chai, 2013).…”

Section: Pendahuluanunclassified

Analisis Manajemen Farmasi Rumah Sakit TK II Putri Hijau KESDAM I/BB Medan Tahun 2020

Hali

Fitriani

Syamsul

2021

cerdika

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Instalasi Farmasi merupakan pelaksana fungsional yang menyelenggarakan seluruh kegiatan kefarmasian di rumah sakit. Berdasarkan survei awal bahwa pada saat ini manajemen logistik obat masih belum stabil dimana hal tersebut diakibatkan karena instalasi farmasi pernah kehabisan stok obat. Tujuan penelitian ini adalah untuk menganalisis manajemen farmasi rumah sakit TK II Putri Hijau Kesdam I/BB Medan. Desain penelitian yang digunakan penelitian kualitatif. Karakteristik informan kunci adalah kepala asuhan kefarmasian, sedangkan Informan triangulasi adalah Komite Farmasi Terapi dan Penanggungjawab Gudang Perbekalan. Teknik pengumpulan data dalam penelitian kualitatif ini menggunakan metode Triangulasi. Analisis data penelitian ini yaitu deskriftif kualitatif dengan tahapan data triangulasi teknik, sumber dan waktu. Hasil penelitian menunjukkan pemilihan obat sudah dilakukan secara cukup baik, perencanaan obat dilakukan apabila stok obat telah kosong, pengadaan obat dilakukan sesuai prosedur, penerimaan barang dilakukan dengan cukup efektif, penyimpanan obat dilakukan menjadi 2 bagian yaitu kering dan basah, pendistribusian dilakukan sesuai prosedur rumah sakit, penarikan dan pemusnahan obat dilakukan oleh pihak rumah sakit dengan prosedur yang sesuai, pengendalian dilakukan secara efektif dan manajemen administrasi dari instalasi farmasi sudah cukup efektif. Kesimpulan dalam penelitian ini adalah pemilihan, pengadaan, penerimaan, penyimpanan, pendistribusian, penarikan/pemusnahan, pengendalian dan administrasi telah berjalan efektif, hanya perencanaan obat saja yang masih berjalan kurang baik. Dari hasil penelitian ini diharapkan perlu peningkatan kontroling obat yang death stock dan obat yang hampir expired date sehingga tidak terjadi kerugian baik bagi pasien maupun rumah sakit.

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“…Different approaches to pharmacy process improvement have been found in literature, including implementation of automation [16], simulations and mathematical optimization [17][18][19][20][21][22][23][24][25][26], and improvement methodologies [27][28][29]. James et al [16] investigated the influence of automation on reducing errors in dispensation of medication.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The results implied a possible reduction in the delivery time by 20%. Hong Choon et al [18] used simulation models to investigate connections between different scheduling strategies in the outpatient pharmacy and the patient waiting time. Based on simulation model results, Greenroyd et al [19] recommended a new layout of a pharmacy that should result in a reduction in the walking time of the pharmacy employees by 24%.…”

Section: Literature Reviewmentioning

confidence: 99%

Solving Problems of Interruptions and Multitasking in the Pharmacy of a Large Hospital Centre

Gudlin

Hegedić

Cajner

et al. 2019

TFAMENA

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This paper presents an approach to solving problems of interruptions and multitasking in inpatient pharmacy processes of a large hospital centre, which is based on statistical modelling and simulations. The approach is applied to the process of receiving deliveries (from suppliers) to determine the feasibility of improvements in the organization of work. In the initial phase of research, data on the deliveries from suppliers were collected during the time study and a typical daily load on the pharmacy staff and infrastructure in the current state was simulated. Subsequently, a new organizational model, which included two defined blocks of time for delivery, was suggested and three simulation scenarios were created to examine the effects of new organization of work on daily activities. Finally, a comparison of system constraints and results obtained by the simulation models confirmed the feasibility of the proposed improvements. By implementing the new organization of work, it will be possible to avoid overlapping in pharmacy processes, which will reduce interruptions to work and the need for multitasking and will finally result in fewer errors in work.

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Evaluation of manpower scheduling strategies at outpatient pharmacy with discrete-event simulation

Cited by 11 publications

References 9 publications

Evaluation of drive-through pharmacy service in Queen Elizabeth Hospital Malaysia

Evaluation of drive-through pharmacy service in Queen Elizabeth Hospital Malaysia

Analisis Manajemen Farmasi Rumah Sakit TK II Putri Hijau KESDAM I/BB Medan Tahun 2020

Solving Problems of Interruptions and Multitasking in the Pharmacy of a Large Hospital Centre

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