2019
DOI: 10.5937/tehnika1902287d
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Evaluation of orientation on performances and process improvements in manufacturing organizations

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Cited by 6 publications
(4 citation statements)
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“…Performance measurement and evaluation help to evaluate the effectiveness and efficiency of performance, as well as the performance potential of different objects within an organization, so determining specific performance measures or performance indicators is essential [37,38]. Considering that consumer orientation is one of the core values that the BPM culture concept emphasizes, process performance measures based on consumer expectations are of great importance [11,39,40].…”
Section: Significance Of Process Orientation Dimensions For Establish...mentioning
confidence: 99%
See 1 more Smart Citation
“…Performance measurement and evaluation help to evaluate the effectiveness and efficiency of performance, as well as the performance potential of different objects within an organization, so determining specific performance measures or performance indicators is essential [37,38]. Considering that consumer orientation is one of the core values that the BPM culture concept emphasizes, process performance measures based on consumer expectations are of great importance [11,39,40].…”
Section: Significance Of Process Orientation Dimensions For Establish...mentioning
confidence: 99%
“…The apparel industry is creative; however, design as a strategic resource is underutilized due to limited human and financial resources, as well as the informal process of developing and innovating apparel within SMEs [9,10]. The managerial role of the owner, as well as informality of interpersonal relationships and communication processes in SMEs, can, also, be added to this set of specific aspects [11]. The problems encountered by SMEs in the apparel industry in the surveyed countries are reflected in the lack of skilled personnel, batch size, type of assortment, production subcontracting or "lohn" production, cheap labor, and poor information, among others [12].…”
Section: Introductionmentioning
confidence: 99%
“…Employees, of organizations that apply BPM, become process participants with a broader range of responsibilities, perform the necessary activities and are tasked with performing multidimensional process tasks and must be familiar with targeted process performance [63,60]. Dobrosavljević and Urosević [64] find that establishing process improvement practices is the result of the experience organizations gain in business.…”
Section: Activities According To Key Dimensions Of Bpm Establishmentmentioning
confidence: 99%
“…Business process management is sometimes equated with business process improvement initiatives. Namely, business process improvement initiatives usually refer to various projects, or a set of one-time unique improvements when some processes are redesigned (Dobrosavljević & Urošević, 2019).…”
Section: Introductionmentioning
confidence: 99%