Evaluation of the SCA instrument for measuring patient satisfaction with cancer care administered via paper or via the Internet

Kamo, Norifumi; Dandapani, Savita; Miksad, Rebecca A.; Houlihan, Mary Jane; Kaplan, Irving; Regan, Meredith M.; Greenfield, Thomas K.; Sanda, Martin G.

doi:10.1093/annonc/mdq417

Cited by 29 publications

(26 citation statements)

References 34 publications

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“…We measured cancer care satisfaction using the Satisfaction Scale for Cancer Care (SCA), developed and validated by our group and previously described [15,17]. Unlike other instruments focused on satisfaction with cancer care processes, the SCA instrument is unique in providing a robust, valid measure of satisfaction with care outcome (Cronbach α = 0.88) [18].…”

Section: Methodsmentioning

confidence: 99%

Benchmarks for Operative Outcomes of Robotic and Open Radical Prostatectomy: Results from the Health Professionals Follow-up Study

et al. 2015

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Background Robot-assisted laparoscopic radical prostatectomy (RALP) has become increasingly common; however, there have been no nationwide, population-based, non–claims-based studies to evaluate differences in outcomes between RALP and open radical retropubic prostatectomy (RRP). Objective To determine surgical, oncologic, and health-related quality of life (HRQOL) outcomes following RALP and RRP in a nationwide cohort. Design, setting, and participants We identified 903 men in the Health Professionals Follow-up Study diagnosed with prostate cancer between 2000 and 2010 who underwent radical prostatectomy using RALP (n = 282) or RRP (n = 621) as primary treatment. Intervention Radical prostatectomy. Outcome measurements and statistical analysis We compared patients undergoing RALP or RRP across a range of perioperative, oncologic, and HRQOL outcomes. Results and limitations Use of RALP increased during the study period, constituting 85.2% of study subjects in 2009, up from 4.5% in 2003. Patients undergoing RALP compared to RRP were less likely to have a lymph node dissection (51.5% vs 85.4%; p < 0.0001), had less blood loss (207.4 ml vs 852.3 ml; p < 0.0001), were less likely to receive blood transfusions (4.3% vs 30.3%; p < 0.0001), and had shorter hospital stays (1.8 d vs 2.9 d; p < 0.0001). Surgical, oncologic, and HRQOL outcomes did not differ significantly among the groups. In multivariate logistic regression models, there were no significant differences in 3- or 5-yr recurrence-free survival comparing RALP versus RRP (hazard ratios: 0.98 [95% confidence interval (CI), 0.46–2.08] and 0.75 [95% CI, 0.18–3.11], respectively). Conclusions In a nationwide cohort of patients undergoing surgical treatment for prostate cancer, RALP was associated with shorter hospital stay, and lower blood loss and transfusion rates than RRP. Surgical oncologic and HRQOL outcomes were similar between groups. Patient summary We studied men throughout the United States with prostate cancer who underwent surgical removal of the prostate. We found that robot-assisted laparoscopic radical prostatectomy resulted in shorter hospital stay, less blood loss, and fewer blood transfusions than radical retropubic prostatectomy. There were no differences in cancer control or health-related quality of life.

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Section: Methodsmentioning

confidence: 99%

Benchmarks for Operative Outcomes of Robotic and Open Radical Prostatectomy: Results from the Health Professionals Follow-up Study

et al. 2015

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“…In the last decade, reliable and validated instruments for the evaluation and assessment of the patient satisfaction were published and were given to patients [5,16,17,18,28,36]. A crucial determinant for patient satisfaction is communication between physician and patient [5].…”

Section: Patient Satisfaction During Radiation Therapy Correlates Andmentioning

confidence: 99%

Patient satisfaction during radiation therapy

et al. 2012

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“…For study purposes subjects were explicitly asked which sources they used and which they found most helpful. SCA, a reliable and responsive instrument adapted from the Service Satisfaction Scale, 15,16 was used to measure patient satisfaction with information during followup. SCA consists of 16 items measuring patient satisfaction across several treatment related domains, including 3 that measure satisfaction with information used to make treatment related decisions.…”

Section: Methodsmentioning

confidence: 99%

Satisfaction with Information Used to Choose Prostate Cancer Treatment

et al. 2014

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Purpose After being diagnosed with prostate cancer men must assimilate information regarding the cancer. Satisfaction with information reflects the evaluation of information sources used before treatment to select a therapy. We describe the use and helpfulness of several information sources available to prostate cancer survivors. We also identified factors associated with satisfaction with information. Materials and Methods A total of 1,204 men with newly diagnosed prostate cancer were enrolled in the prospective, multicenter Prostate Cancer Outcomes and Satisfaction with Therapy Quality Assessment study. The validated satisfaction with information domain of the Service Satisfaction Scale-Cancer was administered to subjects 2 months after treatment. The relationship between several factors, such as demographics, socioeconomic factors, cancer severity and types of information sources, and satisfaction with information were evaluated using multiple regression. Results Sources of information endorsed by subjects varied by race, education and study site. The most helpful sources were treatment description by the treating physician (33.1%), Internet sites (18.9%) and books (18.1%). In multiple variable models patient age (p = 0.005) and information provided by the physician regarding outcomes in their patients (p = 0.01) were independently associated with patient satisfaction with the information provided. Conclusions Various information sources were used and endorsed as helpful by subjects, although results for physician patients was the only source independently associated with satisfaction with information. Providing patients with information about possible or expected courses of care and outcomes may improve satisfaction.

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Evaluation of the SCA instrument for measuring patient satisfaction with cancer care administered via paper or via the Internet

Cited by 29 publications

References 34 publications

Benchmarks for Operative Outcomes of Robotic and Open Radical Prostatectomy: Results from the Health Professionals Follow-up Study

Benchmarks for Operative Outcomes of Robotic and Open Radical Prostatectomy: Results from the Health Professionals Follow-up Study

Patient satisfaction during radiation therapy

Satisfaction with Information Used to Choose Prostate Cancer Treatment

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