Patient satisfaction during radiation therapy

Geinitz, Hans; Marten‐Mittag, Birgitt; Schäfer, C.; Henrich, Gerhard; Bittner, I.; Herschbach, Peter; Dinkel, Andreas; Sehlen, Susanne

doi:10.1007/s00066-011-0056-1

Cited by 30 publications

(38 citation statements)

References 35 publications

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“…Importantly, this increase in satisfaction was observed in patients who perceived control, regardless of whether they expressed a desire for this control. This increase in patient satisfaction confirms other reports in which improved information sharing and patient participation led to improved patient satisfaction …”

Section: Discussionsupporting

confidence: 89%

“…Specifically within radiation oncology, there is evidence that enhanced information sharing and decision aid tools lead to enhanced patient satisfaction. However, the endpoints in these studies were satisfaction during the first week of RT or satisfaction with information shared . To our knowledge, there are no data correlating patient‐perceived SDM with overall satisfaction with RT.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Shared decision‐making and patient control in radiation oncology: Implications for patient satisfaction

Shabason

Mao

Frankel

et al. 2014

Cancer

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BACKGROUND: Shared decision-making (SDM) has been linked to important health care quality outcomes. However, to the authors' knowledge, the value of SDM has not been thoroughly evaluated in the field of radiation oncology. The objective of the current study was to determine the association between SDM and patient satisfaction during radiotherapy (RT). The authors also explored patient desire for and perception of control during RT, and how these factors relate to patient satisfaction, anxiety, depression, and fatigue. METHODS: A cross-sectional survey of 305 patients undergoing definitive RT was conducted. Patients self-reported measured variables during the last week of RT. Relationships between variables were evaluated using chi-square analyses. RESULTS: Among study participants, 31.3% of patients experienced SDM, 32.3% perceived control in treatment decisions, and 76.2% reported feeling very satisfied with their care. Patient satisfaction was associated with perceived SDM (84.4% vs 71.4%; P <.02) and patient-perceived control (89.7% vs 69.2%; P <.001). Furthermore, the perception of having control in treatment decisions was associated with increased satisfaction regardless of whether the patient desired control. Increased anxiety (44.0% vs 20.0%; P <.02), depression (44.0% vs 15.0%; P <.01), and fatigue (68.0% vs 32.9%; P <.01) were reported in patients who desired but did not perceive control over their treatments, compared with those who both desired and perceived control. CONCLUSIONS: The findings of the current study emphasize the value of SDM and patient-perceived control during RT, particularly as it relates to patient satisfaction and psychological distress. Regardless of a patient's desire for control, it is important to engage patients in the decision-making process.

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Section: Discussionsupporting

confidence: 89%

Section: Introductionmentioning

confidence: 99%

Shared decision‐making and patient control in radiation oncology: Implications for patient satisfaction

Shabason

Mao

Frankel

et al. 2014

Cancer

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“…Our finding regarding higher levels of education being associated with higher provider satisfaction is contrary to what has been reported in the general oncology literature assessing overall satisfaction with health care. Specifically, higher education has been associated with lower levels of satisfaction . However, we also found evidence supporting increased provider satisfaction for individuals who self‐reported financial concerns.…”

Section: Discussionsupporting

confidence: 53%

A comparison between Lynch syndrome and sporadic colorectal cancer survivors’ satisfaction with their healthcare providers

et al. 2017

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This study evaluated provider satisfaction in a sample of colorectal cancer (CRC) survivors with and without Lynch syndrome (LS). Participants were case–case‐matched CRC survivors with (n = 75) or without (n = 75) LS (mean age of 55; range: 27–93). Participants completed a mailed questionnaire assessing demographics, clinical characteristics, healthcare utilization, psychosocial variables, and provider satisfaction. LS CRC survivors reported lower provider satisfaction scores on three subscales of the Primary Care Assessment Survey: communication (78.14 vs. 83.96; P < 0.05), interpersonal treatment (78.58 vs. 85.30; P < 0.05), and knowledge of the patient (60.34 vs. 69.86; P < 0.01). Among LS CRC survivors, predictors for mean communication and trust subscale scores were location of treatment and socioeconomic status. Higher mean depression scores also were associated with trust, while social support predicted higher satisfaction with communication. Sporadic CRC survivor satisfaction is driven largely by age (communication, interpersonal treatment) and patient anxiety (communication), while seeing a provider more often was associated with increased satisfaction with knowledge of the patient. LS CRC survivors reported lower levels of provider satisfaction than sporadic CRC survivors. LS survivors who received care at The University of Texas MD Anderson Cancer Center, a comprehensive cancer center (CCC), reported higher satisfaction than those receiving care at other institutions. Depressive symptoms and socioeconomic status may impact provider satisfaction ratings. Exploration of other potential predictors of provider satisfaction should be examined in this population. Additionally, further research is needed to examine the potential impact of provider satisfaction on adherence to medical recommendations in LS CRC survivors, particularly those being treated outside of CCCs.

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“…; Geinitz et al . ). It seems clear, however, that great satisfaction with the surgeon's communication is not a good surrogate for the quality of surgeon‐patient communication.…”

Section: Discussionmentioning

confidence: 97%

Surgeon-patient communication in oncology

Wagner

Wuensch

Friess

et al. 2014

Eur J Cancer Care (Engl)

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Little is known about the quality of post‐operative communications following oncological surgery and the satisfaction of patients with the communication process. Thirty‐eight patients who underwent surgery for primary gastrointestinal cancer were interviewed before being discharged from the hospital. The patients' recall of information concerning the surgery, histological diagnosis, post‐operative therapy and treatment goal was assessed. The congruence between the information provided by the surgeons and that retained by the patients was evaluated. The information provided by the surgeons about the diagnosis, histology and post‐operative therapy plan was correctly recalled by over 92%, 81% and 97% of the patients respectively. Only 70% of the patients correctly recalled information about the goal of the treatment. Moreover, patients receiving only palliative treatment showed less recall of information about the treatment goal than patients receiving curative treatment (33% versus 89%). The surgeons reported that only 35% of the patients left the hospital completely informed. Overall, the patients were highly satisfied with their communication with their surgeon, and the patients' recall of information was generally good. The information given by the surgeons was often incomplete, however. Our explorative analysis showed that the quality of communication was often worse for patients with a palliative treatment goal than for patients with a curative treatment goal.

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Patient satisfaction during radiation therapy

Cited by 30 publications

References 35 publications

Shared decision‐making and patient control in radiation oncology: Implications for patient satisfaction

Shared decision‐making and patient control in radiation oncology: Implications for patient satisfaction

A comparison between Lynch syndrome and sporadic colorectal cancer survivors’ satisfaction with their healthcare providers

Surgeon-patient communication in oncology

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