2021
DOI: 10.1109/access.2021.3102606
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Evolution and Emerging Trends of Kansei Engineering: A Visual Analysis Based on CiteSpace

Abstract: Today's development focuses on the integration of affective meaning into products and services. Kansei Engineering (KE) is a technology that establishes the relationship between customers' kansei and design elements to optimize the design for customers. This study aims to identify the research status and emerging trends in KE research by using visualization analysis with CiteSpace. We retrieve 2830 articles from the core collection of the Web of Science . First, based on the chronological distribution and back… Show more

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Cited by 28 publications
(17 citation statements)
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“…Traditional approaches for Kansei engineering work on questionnaires to measure a user's feelings towards a customer need where groups of words called ''Kansei attributes'' are used to measure their emotions. Recent computational approaches try to implement Kansei engineering on UGC so that time-consuming questionnaires don't need to be carried out [13], [14], [44], [60], [61]. [44] extracts customer needs from Amazon reviews using the linguistic information of words and then expands on the list of Kansei attributes (first identified by numerous research works in the product development literature) using WordNet.…”
Section: B Application Scenarios and Methods Performedmentioning
confidence: 99%
“…Traditional approaches for Kansei engineering work on questionnaires to measure a user's feelings towards a customer need where groups of words called ''Kansei attributes'' are used to measure their emotions. Recent computational approaches try to implement Kansei engineering on UGC so that time-consuming questionnaires don't need to be carried out [13], [14], [44], [60], [61]. [44] extracts customer needs from Amazon reviews using the linguistic information of words and then expands on the list of Kansei attributes (first identified by numerous research works in the product development literature) using WordNet.…”
Section: B Application Scenarios and Methods Performedmentioning
confidence: 99%
“…Terefore, in a market tailored to emotional and personalized needs, the emotional imagery delivered by the design has become a key factor for improving the competitiveness of the products in the market. As an important method to study the emotional needs of products, Kansei engineering adopts the semantic diferential (SD) method to qualify the users' Kansei imagery and translates it into design indicators for innovative design [2]. Te previous researches dedicated to the modeling of Kansei engineering mainly used Quantifcation Teory Type I (QTTI) to establish the prediction model.…”
Section: Introductionmentioning
confidence: 99%
“…Regarding knowledge clustering, scholars mainly rely on data analysis and visualization software to analyze the research status and hotspots of user experience. For example, Lin et al (2021) used keyword co-occurrence and multivariate statistical analysis methods based on the visual analysis of knowledge map to output the frontier co-word knowledge map and mainstream fields of domestic perceptual engineering research. Li et al (2022) used bibliometrics and knowledge map analysis to analyze literature on user experience design from 1999 to 2019 and systematically reviewed the development process of user experience design from different perspectives, such as keywords, references, and author institutions.…”
Section: Introductionmentioning
confidence: 99%