Examination of Academic Library Websites Regarding COVID-19 Responsiveness

Condic, Kristine

doi:10.1080/19322909.2021.1906823

Cited by 9 publications

(10 citation statements)

References 10 publications

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“…Recent papers examine how the COVID-19 pandemic has re-defined academic libraries in terms of their role (Ifijeh and Yusuf, 2020), services (Harnegie, 2021; Facae et al , 2021) and website (Condic, 2021). The current research can provide implications for re-designing the library places to meet the users' needs and make it favorable learning commons for students in both the pandemic and post-pandemic eras (see Table 3).…”

Section: Literature Reviewmentioning

confidence: 99%

User perceptions, academic library usage and social capital: a correlation analysis under COVID-19 after library renovation

Leung¹,

Chiu²,

et al. 2021

LHT

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PurposeWhile the library has remained a preferred place of learning and received a positive perception in all aspects, the current space planning, as categorized in the “four-space model,” does not seem to address user needs well. The purpose of this article is to explore the correlations of user perceptions, academic library usage and social capital.Design/methodology/approachThis research presented a new approach to understanding the academic library's role by surveying 120 users about their preferred place on the campus, actual usage, and perceptions of the library physically and remotely. Correlation analysis between library use and user activities was performed.FindingsThe findings indicate that the library demonstrates attributes from all four levels in the learning space hierarchy, providing an ideal learning space for students. However, our results do not support academic libraries as the breeding ground of social capital.Originality/valueAs the data of this study were collected during the COVID-19 pandemic period, the findings may provide us with insights on how library users have adjusted themselves in using these public facilities with social distancing in their minds. The findings also provide implications for re-designing the library places to meet the users' needs and make it favorable learning commons to students in both the pandemic and post-pandemic eras.

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Section: Literature Reviewmentioning

confidence: 99%

User perceptions, academic library usage and social capital: a correlation analysis under COVID-19 after library renovation

Leung¹,

Chiu²,

et al. 2021

LHT

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“…Many academic libraries were forced to quickly adapt to changes during the COVID-19 pandemic to minimize risk and provide information resources in a restricted online environment. As a result, several studies have been conducted to determine how libraries fared during the COVID-19 pandemic (Condic, 2021; Ibacache et al. , 2021; Kehnemuyi, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

“…In a study carried out by Condic (2021) between 29 October 2020 and 5 November 2020, websites from 132 academic libraries in the USA were examined to determine whether library buildings were open, if the general public was permitted to enter and whether face coverings were required. Of the 132 libraries surveyed, 109 provided some COVID-19-related information or indicated that updates were available on another page.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Face coverings were required to enter most libraries during COVID-19 hospital admissions and deaths. Condic (2021) also noted that libraries around the USA addressed the pandemic on their websites differently. A few libraries placed COVID-19-related information on pages labelled “Working Together” or “Updates to Library Services”.…”

Section: Literature Reviewmentioning

confidence: 99%

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Information-seeking behaviour of students at a Caribbean University during the COVID-19 pandemic

Nelson

Tugwell

2022

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PurposeThis study investigated how students of the Faculties of Humanities and Education and Social Sciences at a Caribbean University sought information during the COVID-19 pandemic, identified challenges they experienced in seeking information for academic tasks and how satisfied they were with the Library's provision of electronic resources and services during this period.Design/methodology/approachA quantitative survey design was adopted for this study. Data were collected using an online questionnaire. Descriptive and inferential statistics were used to analyse the data.FindingsThis study revealed that undergraduates relied upon lecture notes to complete assignments during the COVID-19 pandemic. Undergraduate students have developed a definite information-seeking pattern, which did not change during the pandemic. They tend to use information channels that require the least effort. Postgraduate students used a variety of Library information channels but primarily used electronic journals. On the whole, students experienced challenges while seeking information via the channels provided by the Library. Students were neither satisfied nor dissatisfied with the Library's provision of electronic resources and services.Research limitations/implicationsThe study used non-probability sampling and only included students from two faculties at one university. As a result, the findings may not be generalized to the entire student population or all Caribbean universities.Practical implicationsThe results of this study can be used to identify the difficulties students are having in accessing information from the Library and gauge service delivery.Originality/valueThis paper contributes to the scholarship from the Caribbean written to show whether students' information-seeking behaviour changed during the COVID-19 pandemic.

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“…In such a tumultuous time of rapid change, prompt communication between the library and the university campus was essential. The library website appears to have been the primary means by which these changes were communicated ( Condic, 2021 ), however social media and library chat technology such as Springshare's Ask-A-Librarian LibChat were also used ( Decker, 2021 ).…”

Section: Literature Reviewmentioning

confidence: 99%

Crisis Librarianship: An Examination of Online Librarianship Roles in the Wake of the COVID-19 Pandemic

Reed

Kester²,

Kaufmann

et al. 2022

The Journal of Academic Librarianship

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Examination of Academic Library Websites Regarding COVID-19 Responsiveness

Cited by 9 publications

References 10 publications

User perceptions, academic library usage and social capital: a correlation analysis under COVID-19 after library renovation

User perceptions, academic library usage and social capital: a correlation analysis under COVID-19 after library renovation

Information-seeking behaviour of students at a Caribbean University during the COVID-19 pandemic

Crisis Librarianship: An Examination of Online Librarianship Roles in the Wake of the COVID-19 Pandemic

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