“…The literature does not have an agreed upon empirical definition of "referral" or "linkage" nor do organizations and practitioners abide by a common definition. We used the term "referral making"phoning, emailing, or walking the patient to meet another provider who can provide that service -as it is used in practice by social and public health service providers in their attempts at linking patients to services (e.g., HIV testing) (Rahman, R., Pinto, R. M., & Troost, J., 2021). The term "referral-making" resonates and reflects our experiences as practitioners and the expertise of our Interagency Community Collaborative Board (ICCB), described below, whose members make referrals in their day-to-day work (or who supervise those who do) (Pinto, Spector, Rahman, & Gastolomendo, 2015;Pinto, Spector, & Valera, 2011).…”