2021
DOI: 10.1016/j.jhlste.2021.100303
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Examining the core competencies for success in the hotel industry: The case of Cyprus

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Cited by 13 publications
(9 citation statements)
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“…The competencies expected from hospitality graduates that used in the survey were generated based on two phases. First, a list of 65 competencies statements were adapted and developed based on reviewing prior empirical research (i.e., Srisangkaew, 2018;Wakelin-Theron et al, 2019;Espellita and Maravilla, 2019;Commey et al, 2020;Marneros et al, 2021). The second phase -the competencies generated were then revised and verified by 10 hospitality experts/employers to ensure the relevance, accuracy and/or the importance of the developed competencies to the hospitality industry.…”
Section: Methodsmentioning
confidence: 99%
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“…The competencies expected from hospitality graduates that used in the survey were generated based on two phases. First, a list of 65 competencies statements were adapted and developed based on reviewing prior empirical research (i.e., Srisangkaew, 2018;Wakelin-Theron et al, 2019;Espellita and Maravilla, 2019;Commey et al, 2020;Marneros et al, 2021). The second phase -the competencies generated were then revised and verified by 10 hospitality experts/employers to ensure the relevance, accuracy and/or the importance of the developed competencies to the hospitality industry.…”
Section: Methodsmentioning
confidence: 99%
“…According to the findings, good interpersonal skills, ability to maintain professional standards, innovation, critical thinking, and the capability to think of new ways of undertaking things, self-motivation, customer-oriented, ability to use and uphold the various tools and equipment, and good communication skills are the principal competencies needed from hospitality graduates. Marneros et al (2021) examined the fundamental skills required for a successful career in the hotel sector. They used two questionnaire forms to gather data from the perspectives of both academicians and hospitality professionals in Cyprus.…”
Section: Review Of the Literaturementioning
confidence: 99%
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“…The core competencies from earlier studies may contribute to the company’s response to changing external and internal contexts, such as technological turbulence ( Mulder et al., 2018 ; Suwannaprom et al., 2020 ). Core competencies must have the following three qualities: (1) enhance consumer benefits, (2) be competitively distinctive and hard to be duplicated by rivals, and (3) must provide access to a broader market ( BERGER, 2016 ; Marneros et al., 2021 ). Core competencies are linked with quality, cost, cycle time, logistics, and business productivity.…”
Section: Literature Reviewmentioning
confidence: 99%