Examining the perceived internal and external effectiveness of NGOs in the Palestinian Territories : the role of complexity, resilience, and job adaptability

Musallam, Naira

doi:10.7916/d8v98dv3

2011

DOI: 10.7916/d8v98dv3

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Examining the perceived internal and external effectiveness of NGOs in the Palestinian Territories : the role of complexity, resilience, and job adaptability

Naira Musallam¹

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2015

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Enforcing Downward Accountability for Nonprofit Effectiveness: A Case Study of Malaysian NGO

Noor¹

2015

IJIMT

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The paper aims to examine the influence of three main downward accountability approach; information disclosure, participation mechanism, and complaints procedures on the external and internal effectiveness of nonprofit organizations in Malaysia. This study also seeks to provide a comprehensive measurement of downward accountability. A random sampling and a structured questionnaire survey were employed in approaching 300 staffs of 30 nonprofit organizations located in Klang Valley area, Malaysia. A total of 209 responses were received (69.6% of the response rate). A descriptive analysis and a structural equation modeling by SPSS AMOS were used for data analysis and hypotheses testing. The results revealed that information disclosure and complaints procedures affect both external and internal effectiveness except for participation mechanism. The results provide a theoretical and methodological contribution to the study of nonprofit accountability and add value to the current research.

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Enforcing Downward Accountability for Nonprofit Effectiveness: A Case Study of Malaysian NGO

Noor¹

2015

IJIMT

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Examining the perceived internal and external effectiveness of NGOs in the Palestinian Territories : the role of complexity, resilience, and job adaptability

Cited by 1 publication

References 93 publications

Enforcing Downward Accountability for Nonprofit Effectiveness: A Case Study of Malaysian NGO

Enforcing Downward Accountability for Nonprofit Effectiveness: A Case Study of Malaysian NGO

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