Examining the Structural Relationships of Destination Image, Perceived Value, Tourist Satisfaction and Loyalty: Case of Mauritius

Ramseook‐Munhurrun, Prabha; Seebaluck, Vanessa; Naidoo, Perunjodi

doi:10.1016/j.sbspro.2015.01.1198

Cited by 219 publications

(203 citation statements)

References 38 publications

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“…These result are line with the opinion of previous researchers (Ã & Tsai, 2007;Ferns & Walls, 2012;Ramseook-Munhurrun et al, 2015;Tan, 2016). This finding indicates that before tourist want to go some where, may the are see cognitive image, affective image and conative image in some place and they are visit intention.…”

Section: Effect Of Destination Image On Visit Intentionsupporting

confidence: 91%

Electronic Word of Mouth, Destination Image, and Satisfaction toward Visit Intention: an Emperical Study in Malioboro Street, Yogyakarta

Prayogo¹,

Ketaren²,

Hati³

2017

Proceedings of the International Conference on Tourism, Gastronomy, and Tourist Destination (ICTGTD 2016)

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Section: Effect Of Destination Image On Visit Intentionsupporting

confidence: 91%

Electronic Word of Mouth, Destination Image, and Satisfaction toward Visit Intention: an Emperical Study in Malioboro Street, Yogyakarta

Prayogo¹,

Ketaren²,

Hati³

2017

Proceedings of the International Conference on Tourism, Gastronomy, and Tourist Destination (ICTGTD 2016)

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“…In the tourism sector, several researchers have empirically validated the positive impact of image on satisfaction (e.g. Ramseook-Munhurrun et al, 2015;Wong et al, 2014;Wu and Li, 2014;Wu et al, 2014aWu et al, , 2014bWu et al, , 2014c. However, Huang et al (2010) and Wong et al (2014) indicate the interrelationships between festival image, switching intentions, festival quality, and festival satisfaction remain scarce in the context of food festivals.…”

Section: Festival Imagementioning

confidence: 99%

A study of festival switching intentions, festival satisfaction, festival image, festival affective impacts, and festival quality

2016

Tourism and Hospitality Research

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There is a conceptual gap in the marketing literature, as to date there has been no published empirical research on festival switching intentions, festival satisfaction, festival image, festival affective impacts, and festival quality that have focused in the context of food festivals. This study seeks to fill this conceptual gap by identifying the dimensions of festival quality and empirically examining the interrelationships among festival switching intentions, festival satisfaction, festival image, festival affective impacts, and festival quality. A multidimensional and hierarchical model is used as a framework to synthesize the effects of festival quality, festival affective impacts, festival image, and festival satisfaction on festival switching intentions. Statistical support is found for four primary dimensions and 13 subdimensions of festival quality for food festivals. The hypothesized paths between the higher order constructs-festival quality, festival affective impacts, festival image, festival satisfaction, and festival switching intentions-are confirmed. The results of this analysis contribute to the services marketing theory by providing additional insights into festival switching intentions, festival satisfaction, festival image, festival affective impacts, festival quality, and the dimensions of festival quality. The results of this study will also assist festival management in developing and implementing marketorientated service strategies to increase festival quality and festival affective impacts, enhance festival image and festival satisfaction, and decreasing attendees' switching intentions to other food festivals.

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“…Destination Image, Perceived Value, and Revisit Intention Destination image is an impression or expression obtained by a tourist on his journey (Ramseook-Munhurrun et al, 2015). Destination image is a combination of a variety of products, attractions, attributes and personal perception through information selection.…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 99%

“…Perceived value is consumers' overall assessment about the utility of products / services based on received and perceived (Rasoolimanesh et al, 2016). Perceived value is also related to what being perceived toward received value when making appropriate travel planning to travel services (Ramseook-Munhurrun et al, 2015). Thus, the destination image can affect the perceived value obtained when traveling (RamseookMunhurrun et al, 2015).…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 99%

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The Mediating Role of Perceived Value on The Relationship Between Service Quality, Destination Image, and Revisit Intention: Evidence From Umbul Ponggok, Klaten Indonesia

Prayogo¹,

Darwati²,

Ain³

2017

Proceedings of the 1st International Conference on Social and Political Development (ICOSOP 2016)

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Abstract-Tourists' perceptions of service quality, destination image, perceived value, and revisit intention are vital successful destination marketing. This study aims to investigate the impact the interactivity of service quality, destination image, and perceived value toward revisit intention to umbul ponggok, Klaten. The conceptual model was developed on the basis of existing theoretical and empirical research in the fields of marketing and tourism. Questionnaire given tourists visit to umbul ponggok and using sampling through the non probability approach using convenience sampling. A total of 183 questionnaires were returned and the data were analysed using structural equation model (SEM). The findings illustrate that service quality positive and significant impact on perceived value and revisit intention. Destination image was found to have a positive and significant impact on perceived value and revisit intention. Implications and future research issues were discussed.

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Examining the Structural Relationships of Destination Image, Perceived Value, Tourist Satisfaction and Loyalty: Case of Mauritius

Cited by 219 publications

References 38 publications

Electronic Word of Mouth, Destination Image, and Satisfaction toward Visit Intention: an Emperical Study in Malioboro Street, Yogyakarta

Electronic Word of Mouth, Destination Image, and Satisfaction toward Visit Intention: an Emperical Study in Malioboro Street, Yogyakarta

A study of festival switching intentions, festival satisfaction, festival image, festival affective impacts, and festival quality

The Mediating Role of Perceived Value on The Relationship Between Service Quality, Destination Image, and Revisit Intention: Evidence From Umbul Ponggok, Klaten Indonesia

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