1988
DOI: 10.2307/3321910
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Exit, Voice, Loyalty... and Apathy: Les réactions individuelles au mécontentement

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Cited by 123 publications
(19 citation statements)
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“…Indeed, high levels of job dissatisfaction are good predictors of quits [33]. Second, as quits are costly, employees may prefer some form of internal disengagement [34][35][36][37]. However, private firms can still induce disengaged employees to quit or even chose to dismiss them.…”
Section: Does the Divergence Come From The Turnover Of Unhappy Employmentioning
confidence: 99%
“…Indeed, high levels of job dissatisfaction are good predictors of quits [33]. Second, as quits are costly, employees may prefer some form of internal disengagement [34][35][36][37]. However, private firms can still induce disengaged employees to quit or even chose to dismiss them.…”
Section: Does the Divergence Come From The Turnover Of Unhappy Employmentioning
confidence: 99%
“…The classical source of this distinction is Hirschman (1970). To exit, voice, and loyalty one should add apathy as an alternative response to decline in the performance of governments (see Hirschman 1982;Bajoit 1988), particularly relevant in welfare states where resignation of administered citizens has become a noteworthy factor underlying political competition.…”
Section: Notesmentioning
confidence: 99%
“…À côté de ces attitudes de prise de parole (Hirschman, 1972), à côté aussi des nombreux cas de respect des lois et réglementations (loyalisme selon le même auteur), on s'intéressera pour terminer aux cas relativement nombreux où les interviewés transigent avec les dispositions légales, voire les enfreignent -ce que l'on peut appeler en suivant Bajoit (1988) l'instrumentalisme 10 . Nous avons repéré quelques stratégies concrètes de ce type (12 plus exactement).…”
Section: Les Relations Externes La Production De Valeurs Et La Transunclassified