Experiences of violence, burnout and job satisfaction in Korean nurses in the emergency medical centre setting

Abstract

The aim of this study was to examine the experience of violence in relation to burnout and job satisfaction in Korean nurses in the emergency medical centre setting. Participants were 236 nurses in the emergency medical centre setting of three metropolitan areas in Korea. Measures included a general characteristics form, characteristics related to experiences of violence, the Maslach Burnout Inventory and the Minnesota Satisfaction Questionnaire. Data were collected from June 2013 to February 2014. In the prediction model, 33.4% of burnout was explained and 35.7% for job satisfaction. The greatest influence on burnout was handling violence, followed by verbal abuse. The greatest influence on job satisfaction was physical threat, followed by handling violence. The study shows that burnout and job satisfaction of Korean nurses in the emergency medical centre setting are related to experiences of violence such as verbal abuse, physical threat and physical violence, as well as handling violence.

Mediating effects of workplace violence on the relationships between emotional labour and burnout among clinical nurses

“…While the emotional labour of clinical nurses might directly influence both burnout 1 and 2, it seems to have an indirect impact on burnout 2 via exposure to workplace violence. These results indicate a partial mediating effect of the exposure to violence on the relationship between emotional labour and burnout 2 and support past findings that emotional labour and exposure to violence might trigger burnout (Chen et al., ; Cheng et al., ; Choi & Lee, ; de Paiva, Canário, de Paiva, & Gonçalves, ; Edward et al., ; Erdur et al., ; Hong & Lee, ; Waschgler et al., ; Yoon & Sok, ; Zafar et al., ). More specifically, this finding suggests that workplace violence might compound on the already severe burden of emotional labour, thus aggravating clinical nurses’ burnout.…”

“…Other studies on nurses' burnout have reported that exposure to workplace violence is another factor influencing burnout (Chen, Lin, Ruan, Li, & Wu, 2016;Choi & Lee, 2017;Erdur et al, 2015; Waschgler, Ruiz-Hern andez, Llor-Esteban, & Garc ıa-Izquierdo, 2012; Yoon & Sok, 2016;Zafar, Khan, Siddiqui, Jamali, & Razzak, 2015).…”

Systematic review of burnout among healthcare providers in sub-Saharan Africa

“…Future studies need to address the drivers of burnout among healthcare providers in sub-Saharan Africa. Although burnout among healthcare providers has been associated with violence against healthcare providers [134, 135]; few studies have examined violence [99] and secondary traumatic stress [114] in sub-Saharan Africa. Performing longitudinal assessments of burnout along with measurements of mood, substance use, suicidality, cognition, performance and quality of life will add to our understanding of the burnout syndrome and its consequences.…”

The effect of perceived organisational justice on job satisfaction and burnout levels of haemodialysis nurses

“…The loss of an experienced workforce is just as significant for HD patients as it is for the organısatıonas. A study carried out with emergency department nurses shows that nurses who are exposed to verbal and physical violence have higher burnout levels and lower JS (Yoon & Sok ). When employees have been exposed to violence, organisational support may be provided in the form of instrumental support (support received from co‐workers, supervisors and management following the experience of aggression) and informational support (training received on how to deal with aggressive or threatening events at work) (Schat & Kelloway ).…”