2009
DOI: 10.1080/13557850802307791
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Experiences of whānau/families when injured children are admitted to hospital: a multi-ethnic qualitative study from Aotearoa/New Zealand

Abstract: The findings have important implications for the structure, professional and institutional practices in the delivery of health services. The research also indicates the need for wider societal policies that increase Māori and Pacific whānau/families' sense of entitlement to the full range of available support services, and reduce alienation within public institutions such as hospitals.

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Cited by 23 publications
(55 citation statements)
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“…Important amongst these is inadequate information about the child's condition, care requirements and prognosis. Consistent with concerns expressed by families participating in the complementary arm of this study [32], key informants highlighted several problematic areas relating to communication, such as parents having to repeat the child's history often, language barriers and the need for better written information. Not alluded to by key informants but considered important by whānau/families was the need for appropriate and effective oral communications.…”
Section: Discussionmentioning
confidence: 70%
See 4 more Smart Citations
“…Important amongst these is inadequate information about the child's condition, care requirements and prognosis. Consistent with concerns expressed by families participating in the complementary arm of this study [32], key informants highlighted several problematic areas relating to communication, such as parents having to repeat the child's history often, language barriers and the need for better written information. Not alluded to by key informants but considered important by whānau/families was the need for appropriate and effective oral communications.…”
Section: Discussionmentioning
confidence: 70%
“…However, there was considerable agreement between the service issues and concerns identified by the key informants in this study and those mentioned by the whānau/families in the parallel strand of research in the larger study [24]. Both participant groups identified as issues; problems around information and communication needs, difficulties managing the multiple stresses on families when children are injured and hospitalised, the stressful impact of cultural stereotyping and the need for more appropriate resourcing for Māori and Pacific families.…”
Section: Discussionmentioning
confidence: 76%
See 3 more Smart Citations