Expert Systems in Project Management

Zgurowsky, Mikhail Z.; Коваленко, И. Н.; Kondrak, Kuteiba; Kondrak, Elias

doi:10.1615/jautomatinfscien.v33.i1.110

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2006

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“…While DSSs have been designed for many aspects of the contemporary organization: human relations [34], production [35], project management [36] and especially finance and accounting [37], in each case the focus of the systems is the individual enterprise. This is as it should be; managers direct their own businesses, and their industrial sector progresses as a result of the sum of the actions of the companies that compose it in a way that cannot readily be predicted.…”

Section: Benchmarking As Decision-makingmentioning

confidence: 99%

A hybrid diagnostic-advisory system for small and medium-sized enterprises: A successful AI application

2006

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We describe a hybrid expert diagnosis-advisory system developed for small and medium enterprises. The Performance, Development, Growth (PDG) system is completely implemented and fully operational, and has been successfully used on real-world data from SMEs for several years. Although our system contains a great deal of the domain knowledge and expertise that is a hallmark of AI systems, it was not designed using the symbolic techniques traditionally used to implement such systems. We explain why this is so and discuss how the PDG system relates to expert systems, decision support systems, and general applications in AI. We also present an experimental evaluation of the system and identify developments currently under way and our plans for the future.

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