Explaining Organizational Citizenship Behavior Among Chinese Nurses Combating COVID-19

Zhang, Hui; Zhao, Yi; Zou, Ping; Lin, Shuanghong; Mu, Shaoyu; Deng, Qiansu; Du, Chunxue; Zhou, Guanglan; Wu, Jiang; Gan, Lu

doi:10.2147/rmhp.s292436

Cited by 17 publications

(17 citation statements)

References 33 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The findings also indicated that employee engagement could affect OCB positively in the time of COVID-19. This result agrees with previous studies which indicated the role of employee engagement at work in predicting OCB during the pandemic [97,131,132]. Furthermore, the findings of this study related to the impact of affective commitment on OCB agrees with the result of previous studies [60,[70][71][72].…”

Section: Discussionsupporting

confidence: 93%

“…In this regard, POS might control this change in employee engagement by recovering the decreased engagement at work which resulted from insecurity or fear of the pandemic [28]. Therefore, our results indirectly interfere with these results assuring the important role of POS in enhancing employee engagement at work, which in turn will enhance OCB during the COVID-19 pandemic [132].…”

Section: Discussionmentioning

confidence: 64%

See 1 more Smart Citation

Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators

et al. 2021

View full text Add to dashboard Cite

The performance of the employees and productivity of each individual, in general, have been badly affected because of the COVID-19 pandemic. Organizational citizenship behavior is regarded as an interpretation of the performance of the employee which is essential to contribute more to the organization’s processes and success. Therefore, to increase the organizational effectiveness and achieve its goals, it is crucial to understand the factors affecting the organizational citizenship behavior of the employees. This study aims to examine the impact of perceived organizational support on organizational citizenship behavior with the mediating role of employee engagement and affective commitment. To collect the data for this study, a linear snowball sampling method was used, and 380 foreign employees working in different service companies in Hungary participated in the survey. Structural equation modeling (SEM) was used to test the proposed hypothesis. The results of the study revealed that perceived organizational support positively associated with organizational citizenship behavior and this relationship is also strongly mediated by employee engagement. On the other hand, employee engagement and affective commitment pose a direct positive influence on organizational citizenship behavior. This study has theoretical and practical implications as it will provide a comprehensive framework to better understand the factors influencing the organizational citizenship behavior of the employees.

show abstract

Section: Discussionsupporting

confidence: 93%

Section: Discussionmentioning

confidence: 64%

Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators

et al. 2021

View full text Add to dashboard Cite

show abstract

“… 38 , 39 Continuous scientific arrangement of nursing shifts, simpler checklist, better interpretation of the nursing management plan, smarter equipment for monitoring and evaluating the nursing workload or physical conditions of nurses would be helpful to improve the nurses’ job satisfaction and the quality of nursing, reduce the work intensity and work stress of the nurses. 40–42 …”

Section: Discussionmentioning

confidence: 99%

Nursing Scheduling Mode and Experience from the Medical Teams in Aiding Hubei Province During the COVID-19 Outbreak: A Systematic Scoping Review of 17 Studies

Zhang¹,

Huang²,

Guan³

2021

RMHP

View full text Add to dashboard Cite

Introduction Due to COVID-19 outbreak, since January 24, 2020, national medical teams from across the country and the armed forces have been dispatched to aid Hubei. The present review was designed to timely summarize the existing frontline information about nursing scheduling mode with special focus on the length of shifts with the aim to contribute to improve the nurses’ job satisfaction and the quality of nursing services. Methods Articles from Jan 2020 to October 2020 were retrieved from China National Knowledge Infrastructure, Wanfang Data and Weipu Information, with the terms “COVID-19”, “designated hospital”, “Hubei-assisted”, “makeshift hospital”, “nursing”, “nursing shift”, “whole-system takeover” and variations of these, in the title and abstract fields and the Boolean combinations of these words as the retrieval strategy. Results Seventeen journal articles have been included in the target field, from the nurses in aiding Hubei Province, four kinds of shift length, 2-hour (h), 3-h, 4-h and 6-h shift have been considered, the main nursing scheduling mode adopted in designated hospitals for COVID-19 patients was dynamic scheduling based on workload, flexible scheduling based on working hours, workload and the number of critically ill patients admitted, humanized scheduling based on the daily reported health status of the nurses, and professional-integrated scheduling according to the professional distribution of nurses on the basis of four-hour shift length, and in makeshift hospitals for mild patients, the scheduling mode was 6-h based correspondingly. Conclusion The descriptive results of the present systematic review shed light on the challenges and practical solutions of nursing scheduling mode in the context of cross-regional medical assistance. Additionally, the present systematic review could provide the academic community of nurses, nurse managers and administrators with baseline information and scientific productions from the content’s points of view in the target field.

show abstract

“…Nurses form the largest group of health workers and provide round-the-clock care at the bedside of the COVID-19-infected patients (Zhang et al , 2021). They need to exhibit OCB, as often nurses need to perform works that are not within their job description.…”

Section: Introductionmentioning

confidence: 99%

A study on the effect of team support and emotional exhaustion on organizational citizenship behavior of nurses in COVID-19 pandemic: mediation by team commitments

Dasgupta

2022

IRJMS

View full text Add to dashboard Cite

PurposeNurses need to display organizational citizenship behavior (OCB) for taking care of patients; uninterrupted care to coronavirus disease 2019 (COVID-19) patients in a stressful situation may result in emotional exhaustion and it hinders nurses' exercise of OCB. One perceives support when positive exchanges with team leaders and members (LMX) and team and members (TMX) take place for the benefit of self and the unit and lead to a feeling of commitment to the work team; the exchange facilitates the discharge of OCB. The study aims to explore the mediation effect of team commitments on the relationship between these factors with OCB of nurses in handling COVID patients.Design/methodology/approachThe cross-sectional exercise attempts to find the impact of emotional exhaustion, LMX and TMX on the OCB of the nurses and mediating effects of team commitments on OCB; correlation analysis and multiple regressions are in use for examining the relationships. The use of Sobel test and bootstrapping exercise confirm the mediation and consistency of mediation results on a larger sample.FindingsThe paper finds that LMX, TMX and team commitments significantly relate to OCB; emotional exhaustion negatively impacts OCB and team commitments fully mediate the relationship between emotional exhaustion and OCB and partially mediate the relation between LMX and TMX with OCB.Originality/valueTests demonstrate that team commitments can neutralize the effects of emotional exhaustion resulting from handling COVID-19 patients on OCB of the nurses and is an addition to organizational behavior literature. The study also presents a model that shows how positive LMX, TMX and resultant team commitments support generating OCB and offset the impact of emotional exhaustion. Theoretical and managerial implications, limitations and scope for further research discussed in the paper.

show abstract

Explaining Organizational Citizenship Behavior Among Chinese Nurses Combating COVID-19

Cited by 17 publications

References 33 publications

Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators

Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators

Nursing Scheduling Mode and Experience from the Medical Teams in Aiding Hubei Province During the COVID-19 Outbreak: A Systematic Scoping Review of 17 Studies

A study on the effect of team support and emotional exhaustion on organizational citizenship behavior of nurses in COVID-19 pandemic: mediation by team commitments

Contact Info

Product

Resources

About