2017
DOI: 10.18775/jibrm.1849-8558.2015.26.3001
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Explaining the Consumer Decision-Making Process: Critical Literature Review

Abstract: ABSTRACT2017 Research Leap/Inovatus Services Ltd. All rights reserved. 10.18775/jibrm.184910.18775/jibrm. -8558.201510.18775/jibrm. .26.3001 URL: http://dx.doi.org/10.18775/jibrm.184910.18775/jibrm. -8558.2015 In the last years, research investigating consumer behaviour and how their decision-making process has advanced and has become an important topic in the marketing society and literature. To advance the research further, this paper presents an extensive literature review of academic publications in the a… Show more

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Cited by 196 publications
(182 citation statements)
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“…The topic of consumer behavior is extensively discussed in the field of marketing. This is because companies can improve their marketing strategies by understanding the way consumers behave in their purchase decisions (Stankevich, 2017). According Bemuse and Solomon (2016), the needs of consumers can only be satisfied to the extent by which the marketer understands those that would use the products and services they offer.…”
Section: Investors As Consumers and The Decision-making Processmentioning
confidence: 99%
“…The topic of consumer behavior is extensively discussed in the field of marketing. This is because companies can improve their marketing strategies by understanding the way consumers behave in their purchase decisions (Stankevich, 2017). According Bemuse and Solomon (2016), the needs of consumers can only be satisfied to the extent by which the marketer understands those that would use the products and services they offer.…”
Section: Investors As Consumers and The Decision-making Processmentioning
confidence: 99%
“…The study of consumer behaviour has always been the subject of marketing studies, as it is necessary for companies to understand how and why consumers act in their purchasing choices (Stankevich, 2017). The marketing literature has paid little attention to what influence social media has on consumer behaviour in the context of luxury (Godey et al, 2016;Martín-Consuegra et al, 2019;Prentice & Loureiro, 2018).…”
Section: Customer Behaviour and Social Media In Luxury Marketingmentioning
confidence: 99%
“…Stankevich menyatakan bahwa untuk menarik minat beli konsumen, perusahaan harus menunjukkan kualitas produk terbaik dan memenuhi selera konsumen yang selalu berkembang dan berubah-ubah. Kualitas produk merupakan salah satu faktor yang menjadi pertimbangan penting didalam perilaku pembelian pelanggan (Stankevich, 2017). Ketika pemasar memperhatikan kualitas produk, konsumen akan senang memutuskan untuk membeli produk atau layanan, begitupula sebaliknya ketika pemasar yang tidak memperhatikan kualitas produk yang e-Jurnal Apresiasi Ekonomi Volume 7, Nomor 1, Januari 2019 : 9 -17 ISSN Cetak : 2337-3997 ISSN Online : 2613-9774 10 ditawarkan akan membuat konsumen menjadi tidak setia (Amron Amron, 2018).…”
Section: Pendahuluanunclassified
“…Kualitas produk yang dicari konsumen didasarkan pada keunikan dan kekhususan yang dimiliki masing-masing produk. Stankevich menyatakan bahwa untuk menarik minat beli konsumen, perusahaan harus menunjukkan kualitas produk terbaik dan memenuhi selera konsumen yang selalu berkembang dan berubah-ubah (Stankevich, 2017).…”
Section: Pengaruh Kualitas Produk Terhadap Minat Beli Batik Sri Sulasunclassified