2019
DOI: 10.1108/intr-12-2017-0479
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Explaining user experience in mobile gaming applications: an fsQCA approach

Abstract: In the complex ecosystem of mobile applications multiple factors have been used to explain users' behavior, without though focusing on how different combinations of variables may affect user behavior. We show how price value, game content quality, positive and negative emotions, gender, and gameplay time interact with each other to predict high intention to download mobile games. Design/methodology/approach Building on complexity theory we present a conceptual model followed by research propositions. Our propo… Show more

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Cited by 61 publications
(67 citation statements)
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References 67 publications
(210 reference statements)
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“…The TPI has been used to evaluate the adoption of business mobile services, and its results suggest that to the primary factors for adopting the mobile application are job level (e.g., higher for senior management) and the relative perceived importance of mobile applications and social media in work-related contexts ( Hallikainen et al, 2019 ). However, the complexity theory and configuration theory suggest that users' decision to adopt any type of app may be influenced by alternative sets of causal conditions ( Pappas, Mikalef, Giannakos, & Kourouthanassis, 2019 ). According to the complexity theory, relations among variables are complex and depending on their combination; users may download an economically convenient app even if they are unsatisfied with its content ( Pappas et al, 2019 ).…”
Section: Resultsmentioning
confidence: 99%
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“…The TPI has been used to evaluate the adoption of business mobile services, and its results suggest that to the primary factors for adopting the mobile application are job level (e.g., higher for senior management) and the relative perceived importance of mobile applications and social media in work-related contexts ( Hallikainen et al, 2019 ). However, the complexity theory and configuration theory suggest that users' decision to adopt any type of app may be influenced by alternative sets of causal conditions ( Pappas, Mikalef, Giannakos, & Kourouthanassis, 2019 ). According to the complexity theory, relations among variables are complex and depending on their combination; users may download an economically convenient app even if they are unsatisfied with its content ( Pappas et al, 2019 ).…”
Section: Resultsmentioning
confidence: 99%
“…However, the complexity theory and configuration theory suggest that users' decision to adopt any type of app may be influenced by alternative sets of causal conditions ( Pappas, Mikalef, Giannakos, & Kourouthanassis, 2019 ). According to the complexity theory, relations among variables are complex and depending on their combination; users may download an economically convenient app even if they are unsatisfied with its content ( Pappas et al, 2019 ). At the same time, due to the concept of causal asymmetry included in the configuration theory, users may decide to download very expensive apps due to a combination of other valuable factors (e.g., higher perceived content quality; Pappas et al, 2019 ).…”
Section: Resultsmentioning
confidence: 99%
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