2005
DOI: 10.1007/s10462-005-4607-7
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Explanation in Case-Based Reasoning–Perspectives and Goals

Abstract: We present an overview of different theories of explanation from the philosophy and cognitive science communities. Based on these theories, as well as models of explanation from the knowledge-based systems area, we present a framework for explanation in case-based reasoning (CBR) based on explanation goals. We propose ways that the goals of the user and system designer should be taken into account when deciding what is a good explanation for a given CBR system. Some general types of goals relevant to many CBR … Show more

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Cited by 175 publications
(132 citation statements)
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“…Sørmo et al [22,23] suggest several explanation goals for Case-Based Reasoning systems (which are valid for knowledge-based systems, in general). They also argue that those goals are indeed reachable because case-based reasoners are mostly made to perform limited tasks for a limited audience, thus allowing to make reasonable assumptions about the user's goals and the explanation context.…”
Section: Explanation Goalsmentioning
confidence: 99%
“…Sørmo et al [22,23] suggest several explanation goals for Case-Based Reasoning systems (which are valid for knowledge-based systems, in general). They also argue that those goals are indeed reachable because case-based reasoners are mostly made to perform limited tasks for a limited audience, thus allowing to make reasonable assumptions about the user's goals and the explanation context.…”
Section: Explanation Goalsmentioning
confidence: 99%
“…The ability to explain itself, its reasoning and actions, has been identified as one core capability of any intelligent entity [2]. The question of what is considered to be a good explanation is context dependent [3], leading to the necessity to design the explanatory capabilities of an ambient intelligent system together with the modelling of the different situations the system is likely to encounter.…”
Section: Introductionmentioning
confidence: 99%
“…But in addition users often need to be educated about the product space, especially if they are to come to understand what is available and why certain options are being recommended by the sales-assistant. Thus recommender systems also need to educate users about the product space: to justify their recommendations and explain the reasoning behind their suggestions; see, for example, [29,36,57,59,60,76,82,95] In summary then, case-based recommendation provides for a powerful and effective form of recommendation that is well suited to many product recommendation scenarios. As a style of recommendation, its use of case knowledge and product similarity, makes particular sense in the context of interactive recommendation scenarios where recommender system and user must collaborative in a flexible and transparent manner.…”
Section: Discussionmentioning
confidence: 99%