2009
DOI: 10.4192/1577-8517-v9_4
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Exploring COBIT Processes for ITG in Saudi Organizations An empirical Study

Abstract: Abstract. Control Objectives for Information and Related Technology (COBIT) has become one of the most important guidelines for information technology governance (ITG), which provides organizations with a useful tool to start evaluating their own ITG systems. COBIT introduces an ITG framework and supporting toolset that allows IT managers to bridge the gap between control requirements, technical issues and business risks. The objective of this study is to investigate the formality, auditing, responsibility and… Show more

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Cited by 9 publications
(9 citation statements)
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“…Best practices in IT governance frameworks such as the Control Objectives for Information and Related Technology (COBIT) and IT Infrastructure Library (ITIL) are often adopted and implemented according to the needs of the organisation. COBIT, for example, consists of 34 objectives and it is categorised into four domains: (a) planning and organisation; (b) acquisition and implementation; (c) delivery and support, and (d) monitoring and evaluation (Abu-Musa, 2009). ITIL is comprised of several areas of service management: service strategy, service design, service transition, service operation and continual service improvement (Winniford et al, 2009).…”
Section: Governance Of Knowledge Management Systemmentioning
confidence: 99%
“…Best practices in IT governance frameworks such as the Control Objectives for Information and Related Technology (COBIT) and IT Infrastructure Library (ITIL) are often adopted and implemented according to the needs of the organisation. COBIT, for example, consists of 34 objectives and it is categorised into four domains: (a) planning and organisation; (b) acquisition and implementation; (c) delivery and support, and (d) monitoring and evaluation (Abu-Musa, 2009). ITIL is comprised of several areas of service management: service strategy, service design, service transition, service operation and continual service improvement (Winniford et al, 2009).…”
Section: Governance Of Knowledge Management Systemmentioning
confidence: 99%
“…Menurut Abu-Musa (2009) Berdasarkan paparan tentang best practise didapatkan Jenis layanan yang diberikan oleh GF Services adalah Informasi pemakaian kendaraan; permohonan peminjaman kendaraan penumopang, box maupun bis; permohonan peminjaman kendaraan taxi; dan permohonan pengiriman dokumen. Setiap individu telah memiliki tugas dan wewenangnya masing masing yangperformanya diukur melalui Key Performance indicator (KPI).…”
Section: Gambar 3 Metodologi Penelitianunclassified
“…Sedangkan Gambar 5 menggambarkan posisi pengelolaan unit teknologi informasi yang ada pada GF Services (Abu-Musa, 2009 Setelah penetapan target, terlihat adanya selisih posisi yang harus dicapai sebesar 1.049. Untuk menyelesaikan selisih ini, upaya-upaya perbaikan dilakukan pada aktivitas atau proses-proses yang berada pada tahapan-tahpan DS (Deliver & Suport) yang memiliki nilai kecil atau di bawah standar dan melakukan peningkatan terhadap aktivitas-aktivitas yang lainnya seperti upaya perbaikan, mempertahankan, dan peningkatan aktivitas.…”
Section: Hasil Analisis Data Dan Pembahasan Maturity Levelunclassified
“…A number of IT governance frameworks have been developed, such as the Control Objectives for Information and related Technology (COBIT), IT Infrastructure Library (ITIL) and Capability Maturity Model Integration (CMMI). However, arguably the best known and most frequently used framework is COBIT (Abu-Musa, 2009). As a comprehensive framework, COBIT provides important guidelines for IT governance, providing corporations with a useful tool to start evaluating their IT governance systems, and a toolset that allows IT managers to bridge the gap between control requirements, technical issues and business risks.…”
Section: It Governancementioning
confidence: 99%