Exploring Enablers, Barriers and Opportunities to Digital Supply Chain Management in Vietnamese Manufacturing Smes

Abstract

This paper examines the enablers, barriers and opportunities of digital supply chain management (DSCM) in manufacturing Small and Medium-sized Enterprises (SMEs) in Vietnam fromexpert’s perspective. The study is a foundational effort to contribute to the establishment of new digital management era in many emerging economies. Applying a systematic literature review (SLR) of relevant studies and a qualitative data methodology this research also aims to explore the factors affecting technology adoption in supplychain management from managerial perspective of Vietnamese manufacturing SMEs. Findings of the research reveal that the enablers and barriers are classified into four main dimensions which are Organisational, Technological, Strategic and Legal –Ethical issues. In addition, our findings also reveal that external factors deeply influence the adoption intention in Vietnamese manufacturing SMEs. The development of digital SCM could be different in each case according to companies’ characteristics and business environment. Our study therefore adds to the limited research in the domain of digital technology adoption in SMEs in developing country context.

Uptake of Internet of Things by SMEs in digital era in emerging economies: A systematic literature review

“…This study found out that SMEs would need broader networks and support to adopt the new technologies as digitalisation of industries is being carried out differently in distinct nations and they cannot develop the value chain in isolation (Phuc, Kumar & Ruan, 2019). This creates opportunities for SMEs to gain access to existing knowledge and create a resilient system and processes in the future (Radanliev, Roure, Nurse, Montalvo & Burnap, 2019).…”

“…The study also is of beneficial from an academic as well as a managerial point of view. Leaders and management can be able to identify the skill gaps within their organisation which may require rearrangement of staffs who mismatched positions or cannot be reskilled or upskilled to work with the new technologies' application (Phuc Khanh Linh et al, 2019) which are brought by digital era to transform businesses, quickly seize opportunities, and mitigate risks from digital transformation.…”