Exploring Robot Etiquette: Refining a HRI Home Companion Scenario Based on Feedback from Two Artists Who Lived with Robots in the UH Robot House

Koay, Kheng Lee; Walters, Michael L.; May, Alex; Dumitriu, Anna; Christianson, Bruce; Burke, Nathan; Dautenhahn, Kerstin

doi:10.1007/978-3-319-02675-6_29

Cited by 9 publications

(2 citation statements)

References 11 publications

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“…The robot demonstrated the ability to make the human aware of its limitation in a socially appropriate manner. Previous works examining robot's transparency about ability, intent, and limitations have shown positive effects user perception and acceptance ( (Kim and Hinds, 2006;Lee et al, 2010;Kahn et al, 2012;Koay et al, 2013;Lindner and Eschenbach, 2013) and see Section 2). Transparency can include both verbal and non-verbal behavior.…”

Section: Experimental Approachmentioning

confidence: 99%

Social Impact of Recharging Activity in Long-Term HRI and Verbal Strategies to Manage User Expectations During Recharge

et al. 2018

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Social robots perform tasks to help humans in their daily activities. However, if they fail to fulfill expectations this may affect their acceptance. This work investigates the service degradation caused by recharging, during which the robot is socially inactive. We describe two studies conducted in an ecologically valid office environment. In the first long-term study (3 weeks), we investigated the service degradation caused by the recharging behavior of a social robot. In the second study, we explored the social strategies used to manage users' expectations during recharge. Our findings suggest that the use of verbal strategies (transparency, apology, and politeness) can make robots more acceptable to users during recharge.

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Section: Experimental Approachmentioning

confidence: 99%

Social Impact of Recharging Activity in Long-Term HRI and Verbal Strategies to Manage User Expectations During Recharge

et al. 2018

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“…As in previous studies the focus will be on the role of approach direction and approach distance [1,36,61,62] and handing over style [33], based on the constraints of two particular types of handing-over scenario based on the specific affordances of the Care-O-bot 3 robot platform. This HRP baseline, along with how it is influenced by participants expectations based on the robots social role, will form a basis for ensuring that the Care-O-bot 3 performs its tasks in a socially acceptable manner.…”

Section: Establishing Baselinesmentioning

confidence: 99%

Social Roles and Baseline Proxemic Preferences for a Domestic Service Robot

Koay

Syrdal

Ashgari-Oskoei

et al. 2014

Int J of Soc Robotics

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The goal of our research is to develop socially acceptable behavior for domestic robots in a setting where a user and the robot are sharing the same physical space and interact with each other in close proximity. Specifically, our research focuses on approach distances and directions in the context of a robot handing over an object to a user. Our present study consisted of two parts. Firstly, we carried out a large-scale survey trying to identify the internal structure between users' different social role expectations and the relationships between these and users' technology usage. Results from this study led to the development of a measure for preferred robot social roles. In the second part, this measure was used in a live human-robot interaction (HRI) study in a home setting, designed to create a baseline understanding of The work described in this paper was conducted within the EU Integrated Projects LIREC (LIving with Robots and intEractive Companions, funded by the European Commission under contract numbers FP7 215554, and partly funded by the ACCOMPANY project, a part of the European Union's Seventh Framework Programme (FP7/2007(FP7/ -2013 human-robot Proxemics approach directions and distances for a Care-O-bot 3 based on these roles. In order to support users interpretation of the robots intentions in those tasks, the HRI studies used a simple LED light display panel. Findings indicate that, participants were comfortable with the robot approaching to the closest implemented distance (0.5 m). For the task requiring relatively more coordination, participants preferred the robot to approach from the front to a larger extent than for tasks requiring less coordination. The ability to identify the signals from the LED display also impacted how participants evaluated the robots behaviour. Users who had previous experience of interacting with robots differentiated less between approaches, and also evaluated tasks requiring more coordination with the robot more favourably. The findings in the short-term sample were strongly influenced by expectations as to the social role expectation they had of the robot, suggesting that social expectations impact proxemic interactions even if the robot platform is clearly not humanoid.

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Initial Design, Implementation and Technical Evaluation of a Context-aware Proxemics Planner for a Social Robot

Koay

Syrdal

Bormann

et al. 2017

Lecture Notes in Computer Science

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Exploring Robot Etiquette: Refining a HRI Home Companion Scenario Based on Feedback from Two Artists Who Lived with Robots in the UH Robot House

Cited by 9 publications

References 11 publications

Social Impact of Recharging Activity in Long-Term HRI and Verbal Strategies to Manage User Expectations During Recharge

Social Impact of Recharging Activity in Long-Term HRI and Verbal Strategies to Manage User Expectations During Recharge

Social Roles and Baseline Proxemic Preferences for a Domestic Service Robot

Initial Design, Implementation and Technical Evaluation of a Context-aware Proxemics Planner for a Social Robot

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