Exploring the cognitive–affective nature of destination image and the role of psychological factors in its formation

Martín, Héctor San; Bosque, Ignacio A. Rodríguez del

doi:10.1016/j.tourman.2007.03.012

Cited by 645 publications

(335 citation statements)

References 76 publications

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“…At this point, a more in-depth approach to the comments is considered necessary. Particularly in the case of the cognitive destination image, the pattern seems in line with the framework developed by San Martin and Rodriguez del Bosque (2008), as portrayed in Figure 2. Most reviewers post comments on cognitive image, leading to a total of 436 references to relevant aspects.…”

Section: Istanbul Reflections On Tripadvisor: Findings Tripadvisor Stsupporting

confidence: 77%

“…Thus, practitioners should reconsider the aforementioned gaps and particularly the role of social media and adjust their marketing approach by effectively addressing reviews and actively revealing their customer orientation. Besides, one of the most important challenges in the promotion of a tourist destination is to recognize one's strengths and weaknesses in the individual's mind (San Martin, and Rodriguez del Bosque, 2008). Thus, DMOs should develop different actions to maintain the strengths of the tourist destination, elaborate on the positive comments, and improve the attributes where main weaknesses are identified.…”

Section: Lessons Learnt Implementing Results To Strengthen the Istanbmentioning

confidence: 99%

See 1 more Smart Citation

A social media approach to evaluating heritage destination perceptions: the case of Istanbul.

Kladou¹,

Mavragani²

2016

Heritage Tourism Destinations: Preservation, Communication and Development

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Section: Istanbul Reflections On Tripadvisor: Findings Tripadvisor Stsupporting

confidence: 77%

Section: Lessons Learnt Implementing Results To Strengthen the Istanbmentioning

confidence: 99%

A social media approach to evaluating heritage destination perceptions: the case of Istanbul.

Kladou¹,

Mavragani²

2016

Heritage Tourism Destinations: Preservation, Communication and Development

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“…Specifically, a tourist's pre-trip interest moves from the impersonal scenery and destination related touristic activities to the personal enjoyment and delights they anticipate for themselves and their intimates (Dann, 1993). Consequently, the recognition of conative image as an antecedent of the intention to revisit a destination reintroduces the need to examine conative images, which contradicts the suggestions of previous researchers who considered that the intent or action component of image is analogous to behavior (Çakmak & Isaac, 2012;Gartner, 1996;Hallmann et al 2014;Lee, 2009;Nadeau et al, 2008;Prebensen, 2007;Roth & Diamantopoulos, 2009;Stylidis, Belhassen, & Shani, 2014;White, 2005;Zhang et al 2014) or who disregarded conative image when examining images (Assaker 2014;Bigné, Sánchez & Sanz, 2009;Byon & Zhang, 2010;Hudson et al, 2011;Lam & Hsu, 2006;Lin, Morais, Kerstetter, & Hou, 2007;Ryan & Cave, 2005;San Martin & Rodríguez del Bosque, 2008).…”

Section: Theoretical Implicationsmentioning

confidence: 93%

Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination

et al. 2016

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This research examines the complex relationship between components of images of destinations and behavioral intentions, incorporating two pivotal constructs that have not been explored in the related literature, namely holistic image and personal normative beliefs (PNBs). Previous studies incorporating destination images as predictors of intention to revisit have mostly investigated their direct effect. This research integrates holistic image as a mediator and PNBs as a moderating variable. The findings verify the mediating role of holistic image for predicting tourists’ intentions to revisit a destination, supporting a model that incorporates a partial effect and two indirect mediations. Interestingly, only affective and conative images contribute to the prediction of tourists’ intentions to revisit a destination through the holistic image towards this destination. Moreover, PNBs moderate the effect that conative destination images have on tourists’ holistic images. Practically, the research sheds light to factors that affect tourists' tendency to select a tourism destination, which can serve as a basis for tailoring the effective positioning of destinations

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“…Destination Image Moutinho (1987) defined the tourist destination image as the subjective interpretation of the reality generated by the tourist, establishing the bases for later studies (Baloglu, 2001;Baloglu & Brinberg, 1997;Baloglu & Love, 2005;Baloglu & McCleary, 1999;Beerli & Martín, 2004a, 2004bBigné, M. I. Sánchez, & J. Sánchez, 2001;MacKay & Fesenmaier, 1997;San Martín & Del Bosque, 2008).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Factors Influencing Destination Image in Distant Culture Countries: The Role of Corporate Image

Tapia¹,

Martínez²,

Robles³

2017

JTHM

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The present work aims to explain more deeply the theory of the image of tourist destination and its process of formation, specifically regarding the factors that influence the above-mentioned process. For this purpose, the knowledge of two fields of study, the image of the tourist destination and the corporate image, is combined in order to analyse their possible interdependent relationship. To explore the possible relations between both elements, a theoretical model has been developed and confirmed using a survey carried out on a sample of 307 Korean citizens.The results reveal that the degree of familiarity of the Spanish companies in South Korea can be considered to be a more influential factor in the image of Spain as a tourist destination. This fact might have important economic implications, since tourism is turning into a key driver of socio-economic progress.

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Exploring the cognitive–affective nature of destination image and the role of psychological factors in its formation

Cited by 645 publications

References 76 publications

A social media approach to evaluating heritage destination perceptions: the case of Istanbul.

A social media approach to evaluating heritage destination perceptions: the case of Istanbul.

Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination

Factors Influencing Destination Image in Distant Culture Countries: The Role of Corporate Image

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