Exploring the conditionality of public service motivation: evidence from a priming experiment

Nicholson‐Crotty, Sean; Nicholson‐Crotty, Jill; Li, Danyao; Christensen, Robert K.

doi:10.1080/23276665.2021.1934052

Cited by 5 publications

(3 citation statements)

References 43 publications

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“…Likewise, Moynihan and Pandey (2007) found organizational reform efforts to be positively related to PSM. In addition to PSM cultivation, the activation of PSM with low-intensity efforts has been studied (Nicholson-Crotty et al, 2021; Pedersen, 2015). This line of research indicates that PSM is dynamic and fluid and can be influenced by external situational factors.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Public Service Motivation and Job Satisfaction Amid COVID-19: Exploring the Effects of Work Environment Changes

Lee,

2023

Public Personnel Management

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The COVID-19 pandemic has brought critical changes to job demands and resources, which in turn affect employee motivation and outcomes. This study explores how COVID-19–induced work intensity and COVID-19–related organizational support influence public service motivation (PSM) and job satisfaction. Using survey data from a nationally representative sample of 1,430 South Korean central government employees collected during the pandemic (May–June 2020), we find that COVID-19–induced work intensity is positively associated with PSM, which in turn has a positive association with job satisfaction. We also find that COVID-19–related organizational support has both direct and indirect associations with job satisfaction through PSM. These findings underscore the importance of organizational support in times of widespread crisis and invite further investigation of PSM during the COVID-19 pandemic using an institutional approach to PSM.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Public Service Motivation and Job Satisfaction Amid COVID-19: Exploring the Effects of Work Environment Changes

Lee,

2023

Public Personnel Management

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“…Firstly, it contributes to sustainable development research by specifically focusing on promoting SDG16, while previous studies have predominantly provided guidelines for other goals [62][63][64]. Secondly, it enriches the literature on public service motivation by introducing a new means of activating individuals' public service motivation, expanding the knowledge base in this area [43,46,47]. Thirdly, it extends the literature on mortality salience by identifying its impact on public service motivation, complementing existing constructs such as power-seeking, bodily identification, productivity, and donation behaviors [65][66][67].…”

Section: Introductionmentioning

confidence: 99%

“…Recent research has found that public service motivation can be promptly activated through specific stimuli. For example, interventions involving self-persuasion, beneficiary contact [43], suggestive texts [44], question order manipulation [45], reading-and writingbased training [46], and recalling positive work experiences [47] have demonstrated the potential to enhance public service motivation. These findings suggest that public service motivation is a transient "state" that can be immediately intensified through external stimuli such as exposure to specific information or activation of specific memories.…”

Section: Introductionmentioning

confidence: 99%

Prospects of Mortality Salience for Promoting Sustainable Public Sector Management: A Survey Experiment on Public Service Motivation

Liu

Lei

2023

Sustainability

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The United Nations has established 17 Sustainable Development Goals (SDGs) as a global initiative to achieve a more sustainable future. Within these goals, SDG16 emphasizes the significance of sustainable public sector management, which profoundly influences the accomplishment of other SDGs. Enhancing public service motivation is a critical element in advancing sustainable public sector management. This study explores the potential of mortality salience as an intervention to bolster public service motivation, aiming to provide valuable insights for SDG16. Specifically, the study investigates the varied effects of mortality salience on public service motivation using a survey experiment and employs machine learning techniques. The findings reveal a significant positive impact of mortality salience on public service motivation. Furthermore, this study highlights that this impact is more prominent in organizations characterized by high levels of servant leadership and extrinsic rewards, as well as low levels of organization-based self-esteem. These findings have practical implications for fostering sustainable public sector management in the post-COVID-19 pandemic era.

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Experimental Public Service Motivation Research: A Systematic Review and Future Directions

Mensah

Amegavi

2022

International Journal of Public Administration

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Exploring the conditionality of public service motivation: evidence from a priming experiment

Cited by 5 publications

References 43 publications

Public Service Motivation and Job Satisfaction Amid COVID-19: Exploring the Effects of Work Environment Changes

Public Service Motivation and Job Satisfaction Amid COVID-19: Exploring the Effects of Work Environment Changes

Prospects of Mortality Salience for Promoting Sustainable Public Sector Management: A Survey Experiment on Public Service Motivation

Experimental Public Service Motivation Research: A Systematic Review and Future Directions

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