Exploring the Influential Factors on Readers' Continuance Intentions of E-Book APPs: Personalization, Usefulness, Playfulness, and Satisfaction

Abstract

With the rapid development of mobile devices, users can now read on the screen. Electronic reading (e-reading) has become a common reading style with the growth in online learning or electronic learning (e-learning). E-book applications (APPs) are widely developed and applied for reading on a screen. However, it is difficult for readers to change their reading habits or preference from paper-printed books to digital devices. The study of readers' continuance intention to use e-book APPs is the first step to improving e-reading. This study focuses on the influential factors on undergraduates' continuance intention of e-book APPs, which analyzed and summarized the literature related to the electronic book (e-book) applications (APPs) and undergraduates' continuous intention, combined with the characteristics of the e-book APPs, introduced relevant theories and variables, and established the factors that influence undergraduates' continuous intention of using e-book APPs. On this basis, the paper analyzed the relationship between various influencing factors and their influence on continuous intention. A model composed of five hypotheses was constructed to test the factors influencing undergraduates' continuous intention in e-book APPs. The results indicated that of all research variables, satisfaction is the most important factor that affects continuous intention; Perceived usefulness and perceived playfulness have an indirect effect on continuous intention through satisfaction; personalization has direct effects on perceived usefulness and perceived playfulness, so it also has an indirect effect on continuous intention. The findings of the study will be helpful for designers and developers of e-book APPs and provide e-book APP suggestions for readers as well.

Parents’ Usage of a Kindergarten Smart Campus System: An Exploration of the Continuance Intention Factors

“…This finding was the same as that of the study of Roca and Gagné (2008), in which PEU can predict continuance intention. SN had a direct prediction to CIU, which was the same as the findings of other studies (Lee, 2010;Mouakket, 2015;Liu et al, 2021). In these studies, satisfaction was the only factor predicting CIU.…”

Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit

“…The emergence of communication technology and mobile devices has contributed to rapid developments in mobile applications (apps). Advances in network communication and mobile technology have considerably changed the lives and learning methods of people ( Nikou and Economides, 2017 ; Chao, 2019 ; Liu et al, 2021 ). Researchers ( Chao, 2019 ; Alshurideh et al, 2020 ; Hoi, 2020 ) have indicated that online learning combined with mobile technology is becoming an essential educational practice for teachers and students.…”

What Motivates People to Pay for Online Sports Streaming? An Empirical Evaluation of the Revised Technology Acceptance Model

“…This study not only enhanced the technology acceptance model by introducing two variables, perceived enjoyment (Vladova et al, 2021) and satisfaction (You et al, 2020;Liu et al, 2021) in the original TAM, but also integrate TAM and WTP to explicit the factors affecting users' payment intention to online sports streaming. It was confirmed that satisfaction has a positive effect on payment intention to buy or subscribe to livestream sports broadcasts.…”

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