Exploring travelers’ decision-making styles

Atadil, Hilmi A.; Sirakaya-Turk, Ercan; Meng, Fang; Decrop, Alain

doi:10.1108/ijchm-11-2016-0613

Cited by 28 publications

(19 citation statements)

References 43 publications

(95 reference statements)

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“…New information technology has also brought about the major interest in the privacy aspect of new location-based services in tourism [100]. Additional important concerns in non-environmental mode decision priorities include reliability, which primarily refers to a combination of route choice and departure time [101] and reputation, as a decision-making dimension closely related to perceived quality of the service [102]. Availability is an important non-environmental travel mode decision priority, which is thought to be higher the closer to home one travels, and therefore essential, also important for sustainable travel and tourism [4].…”

Section: Hypothesis 1: Unwillingness To Do Anything About the Environmentioning

confidence: 99%

Sustainable Travel Decision-Making of Europeans: Insights from a Household Survey

Nikolić

Pantić

Paunović³

et al. 2021

Sustainability

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The purpose of this study is to research the antecedents of the sustainable travel decision-making of European travelers and thereby identify important lessons for the transition towards sustainable travel and tourism. The study is based on data collected through a representative survey, conducted in five European countries, with a sample of n = 5024 respondents. The results of descriptive statistics, EFA (Exploratory Factor Analysis) and FA (Factor Analysis) are presented in order to explore sustainable travel decision-making through environmental (policy-related and personal) attitudes and travel mode decision priorities in the European context. Furthermore, the study provides new evidence regarding the under-researched phenomenon of the attitude–behavior gap by presenting a model for the sustainability-oriented decision-making of travelers, including attitudes and travel mode priorities as antecedents. The results confirm the existence of moral licensing in travel decision-making, thereby extending the relevance of this theory into travel and tourism, which has not been done before. The denial of environmental issues is also being researched as regards its interaction with positive environmental attitudes, environmental travel mode priorities and non-environmental travel priorities, thereby advancing our understanding of the interplay between these categories. The interplay between the four categories furthers our understanding of the perplexity of travelers in terms of sustainable travel decision-making.

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Section: Hypothesis 1: Unwillingness To Do Anything About the Environmentioning

confidence: 99%

Sustainable Travel Decision-Making of Europeans: Insights from a Household Survey

Nikolić

Pantić

Paunović³

et al. 2021

Sustainability

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“…Researchers have used such criteria to segment tourists (Atadil et al, 2017); diners , culinary festival visitors (Viljoen et al, 2017); and retail shoppers (Angell et al, 2012).…”

Section: Basic Tenets Of Market Segmentationmentioning

confidence: 99%

“…This approach enables more accurate descriptions of previously unknown consumer segments, making targeting strategies more effective. Researchers have used such criteria to segment tourists (Atadil et al, 2017), diners (Chen et al, 2017), culinary festival visitors (Viljoen et al, 2017) and retail shoppers (Angell et al, 2012).…”

Section: Theoretical Background 21 Basic Tenets Of Market Segmentationmentioning

confidence: 99%

Practice-based segmentation: taxonomy of C2C co-creation practice segments

Rihova

Moital

Buhalis

et al. 2019

IJCHM

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PurposeThis paper aims to explore and evaluate practice-based segmentation as an alternative conceptual segmentation perspective that acknowledges the active role of consumers as value co-creators.Design/methodology/approachData comprising various aspects of customer-to-customer (C2C) co-creation practices of festival visitors were collected across five UK-based festivals, using participant observation and semi-structured interviews with naturally occurring social units (individuals, couples and groups). Data were analysed using a qualitative thematic analysis procedure within QSR NVivo 10.FindingsPrivate, sociable, tribal and communing practice segments are identified and profiled, using the interplay of specific subject- and situation-specific practice elements to highlight the “minimum” conditions for each C2C co-creation practice. Unlike traditional segments, practice segment membership is shown to be fluid and overlapping, with fragmented consumers moving across different practice segments throughout their festival experience according to what makes most sense at a given time.Research limitations/implicationsAlthough practice-based segmentation is studied in the relatively limited context of C2C co-creation practices at festivals, the paper illustrates how this approach could be operationalised in the initial qualitative stages of segmentation research. By identifying how the interplay of subject- and situation-specific practice elements affects performance of practices, managers can facilitate relevant practice-based segments, leading to more sustainable business.Originality/valueThe paper contributes to segmentation literature by empirically demonstrating the feasibility of practice-based segments and by evaluating the use of practice-based segmentation on a strategic, procedural and operational level. Possible methodological solutions for future research are offered.

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“…On the other hand, rational engagement refers to experiences related to consciousness, memory, learning, or reasoned understanding of the experience lived by the tourist (Atadil et al , 2018). From this perspective, a tourist destination is valued by the tourist-based on a group of attributes that correspond to the resources that a certain place possesses (Stylidis et al , 2017).…”

Section: Theoretical Background and Hypotheses Developmentmentioning

confidence: 99%

Tourist’s rational and emotional engagement across events: a multi-event integration view

Folgado-Fernández

Duarte

Mogollón

2021

IJCHM

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Purpose The purpose of this study is to investigate and compare the role of communication, structural and intangible elements on both tourists’ rational and emotional engagement across five different types of events (nature, gastronomy, religion, theatre and music). Design/methodology/approach Responses from 1,528 tourists were obtained through a face to face questionnaire in five heterogeneous events in the Spanish region of Extremadura, a well-known cultural tourism destination. Linear regressions were used to evaluate focal constructs’ contribution (emotional and rational engagement, formal and informal communication and structural and non-structural elements) on tourists’ engagement across events. Findings The results revealed that tourist’s rational and emotional engagement depends on the type of event. Non-structural elements seem to be important for rational and emotional engagement for gastronomic and cultural events. Besides the impact of structural elements on rational engagement, all other factors seem to have a mixed influence. Therefore, practitioners must select the factors to highlight according to the type of events, besides structural factors. Practical implications The current results allow tourism managers to understand the mechanisms for tourists’ engagement in a multi-event scenario to strategically select and use and communicate each type of appeal when planning and communicating events to specific target audiences. Originality/value Unlike most studies that focus on a single event or typology, this study combines a set of heterogeneous events to provide a complete picture of tourism engagement for the tourism sector.

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Exploring travelers’ decision-making styles

Cited by 28 publications

References 43 publications

Sustainable Travel Decision-Making of Europeans: Insights from a Household Survey

Sustainable Travel Decision-Making of Europeans: Insights from a Household Survey

Practice-based segmentation: taxonomy of C2C co-creation practice segments

Tourist’s rational and emotional engagement across events: a multi-event integration view

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