Exploring Variations in Corporations’ Communication After a CA Versus CSR Crisis: A Semantic Network Analysis of Sustainability Reports

Park, Keonyoung; Kim, Hye-Jin; Rim, Hyejoon

doi:10.1177/2329488420907148

Cited by 10 publications

(10 citation statements)

References 64 publications

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“…Anwar (2015) analysed the communication patterns in the annual reports of corporates during global financial crisis times of 2008 and found that they were distinctive in the pre- and post-crisis periods. Similar studies have been conducted on corporate and CSR communications in company annual-, sustainability- and management- reports during a crisis (D’Aveni and MacMillan, 1990; Dias et al , 2016; García-Benau et al , 2013; Gastone, 2020; Hatani, 2019; Khanna and Irvine, 2012; Park et al , 2020).…”

Section: Literature Reviewmentioning

confidence: 60%

Impact of COVID-19 on corporate social responsibility in India – a mixed methods approach

Vinod

Umesh²,

Sivakumar³

2022

IJOA

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Purpose Prior research studies have discussed the role of corporate social responsibility (CSR) during crisis situations in increasing the resilience and sustainability of the companies. There are two basic models of crisis management – reactive and proactive. When a crisis occurs, suddenly firms tend to act reactively and progressively take proactive steps to manage the crisis. CSR can also be reactive and proactive during crisis situations. Against this backdrop, this paper aims to explore whether CSR during the COVID-19 pandemic moved from a reactive to a proactive stance, with specific focus on CSR legislation, corporate CSR response and corporate thinking about CSR. Design/methodology/approach This paper adopts a mixed methods approach, using both qualitative and quantitative research designs. This study draws upon both primary and secondary data. Findings The results highlighted the change in the CSR approach from being reactive to being proactive as the pandemic progressed. This was observed through the increase in frequency of CSR legislation, and the shift in the intent of CSR legislation from “prompting to donate” to “prompting to volunteer.” Similarly, the shift in reactive to proactive CSR corporate response was observed through the increased spending on CSR and improved COVID-related CSR reporting. Practical implications This study recommends companies to manage crises by becoming more proactive. CSR activities need to be closely aligned with national developmental objectives, and collaborate with various stakeholders to achieve the intended outcomes of the activities. Originality/value To the best of the authors’ knowledge, this research paper is one of the few to study the impact of COVID-19 pandemic on CSR in India at a time when India went through three waves of the pandemic. This study corroborates with other studies in terms of managing crisis.

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Section: Literature Reviewmentioning

confidence: 60%

Impact of COVID-19 on corporate social responsibility in India – a mixed methods approach

Vinod

Umesh²,

Sivakumar³

2022

IJOA

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Section: Methodsmentioning

confidence: 99%

“…In this study, we first conducted a semantic network analysis. A semantic network refers to the way words are semantically related to each other (Doerfel & Barnett, 1999; Park, Kim, & Rim, 2020). Semantic network analysis employs network analytical methods based on shared meaning in paired associations (Abu‐Salih, Wongthongtham, Chan, & Zhu, 2019).…”

Section: Methodsmentioning

confidence: 99%

Organizational ambidexterity from the emerging market perspective: A review and research agenda

Batra

Dhir

2022

Thunderbird Intl Bus Rev

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Ambidexterity is an important driver of organizational success to meet the future needs of fast‐changing markets. Building on the organizational ambidexterity (OA) literature, this study investigates the concept of OA from the emerging market perspective. It adopts semantic network analysis and meta‐analysis to identify the factors affecting OA in emerging markets. Semantic network analysis measures degree and eigenvector centralities to understand how the studied words are connected to OA in emerging markets. Meta‐analysis summarizes the factors affecting OA in the emerging markets and categorizes them as homogenous or heterogeneous. The results reveal the homogeneity in factors such as firm age, firm size, research and development intensity, top management team (TMT) size, environment instability, ownership, competitive intensity, risk aversion, and international experience, and the heterogeneity in factors such as innovation, firm performance, technological turbulence, new product development, slack resources, TMT social, and market orientation. Future research directions and managerial implications are discussed.

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“…The next study, “Exploring Variations in Corporations’ Communication After a CA Versus CSR Crisis: A Semantic Network Analysis of Sustainability Reports” by Park et al (2020), also explores CSR communication values in a novel comparison framework. Specifically, the authors investigate convergence and divergence for promoting shared values in sustainability reports following a crisis in corporate ability (CA)—the actual performance of operations—versus a CSR crisis involving social responsibility.…”

Section: Overview Of Csr Articlesmentioning

confidence: 99%

Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward

Mayfield,

Mayfield

2024

International Journal of Business Communication

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To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity." -Mihaly Csikszentmihaly Welcome to an IJBC Focus Issue About CSR Communication We welcome you to this focus issue on Corporate and Social Responsibility (CSR) communication. We are especially glad to present this topic issue due to its articles' high quality of scholarship and relevance for IJBC's mission to be a boundary spanning, global community of ethical scholars who advance workplace communication through rigorous research (J. Mayfield & Mayfield, 2023a). CSR provides a touchstone in business ethics studies, and the Responsible Research in Business and Management group (Academy of Management) has embedded it into its vision of "To imagine a world where business or management research is used widely in practice by business organizations to improve the lives of people in our societies" (personal correspondence, December 21, 2023). This priority reflects stakeholder theory where an organization has a purpose to generate value for all stakeholders, not just shareholders (Freeman & Dmytriyev, 2017).As business/organizational communication scholars, we have made impressive strides and can achieve much more in advancing effective altruism-the power of research to leverage positive social change (Kassirer et al., 2023). Adopting the lens that communication co-creates organizational reality (Putnam & Nicotera, 2009), this collection of articles celebrates the progress forged by global scholars who explicitly investigate CSR communication and its links to social action (Hua, 2020;Morrison,

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Exploring Variations in Corporations’ Communication After a CA Versus CSR Crisis: A Semantic Network Analysis of Sustainability Reports

Cited by 10 publications

References 64 publications

Impact of COVID-19 on corporate social responsibility in India – a mixed methods approach

Impact of COVID-19 on corporate social responsibility in India – a mixed methods approach

Organizational ambidexterity from the emerging market perspective: A review and research agenda

Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward

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