Extending the technology acceptance model with task–technology fit constructs

Dishaw, Mark T.; Strong, Diane M.

doi:10.1016/s0378-7206(98)00101-3

Cited by 1,205 publications

(861 citation statements)

References 33 publications

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“…Thus, we argue that current IS models individually are not broad enough to measure such a relationship as they do only capture a subset of the factors in the broad context of IS, reflecting a common agreement between many researchers [29], [16], [21]. For example, TAM and TTF overlap in a significant way and they could provide a more coherent model if they are integrated, such that model could be even stronger than either standing alone.…”

Section: Literature Reviewmentioning

confidence: 96%

“…For instance, TAM is widely employed in IS research, but has been criticized because of lack of task concentration [16], inability to address how other variables affect core TAM variables, such as usefulness [2], over assumptions on voluntary system utilization [22], some explicit recognition that frequent utilization of a system may not lead to higher user's performance and inadequate systems may be evaluated positively by users due to factors such as accessibility, and personal characteristics [22].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Each model focuses on different aspects and has different perspectives on the impacts of IS on users and or at least follows a specific researcher's goals and purposes. Overall, previous models provide a much-needed theoretical basis for exploring the factors that explain IS utilization and impacts on user performance [16].…”

Section: Introductionmentioning

confidence: 99%

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Evaluating the impact of information systems on end user performance: A proposed model

Abugabah¹,

Sanzogni²,

Alfarraj³

2010

IJACSA

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Abstract-In the last decades, information systems (IS) researchers have concentrated their efforts in developing and testing models that help with the investigation of IS and user performance in different environments. As a result, a number of models for studying end users' systems utilization and other related issues including system usefulness, system success and user aspects in business organizations have appeared. A synthesized model consolidating three well-known and widely used models in IS research is proposed.Our model was empirically tested in a sophisticated IS environment investigating the impacts of the enterprise recourse planning (ERP) systems on user perceived performance. Statistical analysis was performed including factors analysis and regression to test the model and prove its validity. The findings demonstrated that the proposed model performed well as most factors had direct and or indirect significant influences on user perceived performance suggesting therefore that the model possesses the ability to explain the main impacts of these factors on ERP users.

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Section: Literature Reviewmentioning

confidence: 96%

Section: Literature Reviewmentioning

confidence: 99%

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Evaluating the impact of information systems on end user performance: A proposed model

Abugabah¹,

Sanzogni²,

Alfarraj³

2010

IJACSA

View full text Add to dashboard Cite

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“…Dishaw and Strong (1999) combined TAM with TTF to introduce the TAM/TTF model (Figure 1). The TAM/TTF model is a well-established extension to TAM that has more explanatory power than either model alone (Dishaw & Strong, 1999). The TAM/TTF model also has been used in over 100 studies to examine technology acceptance in a variety of settings.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Because they did not have a choice, these variables became irrelevant. Additionally, research by Davis (1985) and Dishaw and Strong (1999) established that Ease of Use and Usefulness have significant impact on Attitudes toward Use and Intention to Use.…”

Section: Figure 2 Research Modelmentioning

confidence: 99%

An Examination of the Characteristics Impacting Collaborative Tool Efficacy: The Uncanny Valley of Collaborative Tools

et al. 2013

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As collaboration among teams that are distributed in time and space is becoming increasingly important, there is a need to understand the efficacy of tools available to support that collaboration. This study employs a combination of the Technology Acceptance Model (TAM) and the Task-Technology Fit (TTF) model to compare four different technologies used to support the task of collaboratively creating and editing a report. The characteristics of the four technologies operationalize different collaborative processes and quality of the editor enabling the examination of how well each addresses previously identified challenges to electronic collaboration. The study compared the use of MS Word combined with emailing the document among collaborators, Twiki, Google Docs, and Office Live by university students to collaboratively write a research paper. The study measured Task-Technology Fit, Perceived Ease of Use, and Perceived Usefulness of the technologies. The findings suggest that certain technological factors associated with the collaborative tool can impact effective use of the tool. A powerful interface with which the user has some experience is necessary, and support for distributed collaboration can be the distinguishing factor in making a tool an effective collaborative writing and editing technology. Our study suggests that Word/email and Google Docs outperform Twiki and Office Live due to tool experience and superior Task-Technology Fit that may be due to the sophistication of the writing and editing tool, support for collaboration, and the clarity of the collaboration process.We speculate that the surprisingly poor showing for Office Live is due to mixing a familiar editing interface with a collaborative model that is different from students' mental model of collaboration, leading to a phenomenon similar to the 'Uncanny Valley,' which is the experience of many people when interacting with humanoid robots and animations that have very good, but not perfect, realism.

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Toward an understanding of Web‐based subscription database acceptance

Kim¹

2006

J. Am. Soc. Inf. Sci.

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Underutilization of Web-based subscription databases and the importance of promoting them have been recognized in previous research. To determine the factors affecting user acceptance of Web-based subscription databases, this study tests an integrated model of the antecedents and consequences of user beliefs about intended use by extending the technology acceptance model. The research employs a cross-sectional field study using a Web survey method targeting undergraduate students who have experience with Web-based subscription databases. Overall, the research model performs well in explaining user acceptance of Web-based subscription databases. The effects of the cognitive instrumental determinants of usefulness perceptions are examined. Terminology clarity and accessibility were found to be important determinants for ease of use of the databases. The results indicate that user training has no impact on either perceptions of usefulness or ease of use, and that there is a need to reexamine the effectiveness of user training in the context of Web-based subscription databases. The results suggest that user acceptance of the databases depends largely on the utility they offer. The findings also suggest that although a subjective norm does not directly affect intended use, it exerts a positive influence on user beliefs about the utility of the databases.

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Extending the technology acceptance model with task–technology fit constructs

Cited by 1,205 publications

References 33 publications

Evaluating the impact of information systems on end user performance: A proposed model

Evaluating the impact of information systems on end user performance: A proposed model

An Examination of the Characteristics Impacting Collaborative Tool Efficacy: The Uncanny Valley of Collaborative Tools

Toward an understanding of Web‐based subscription database acceptance

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