Face to face with the white rabbit - sharing ideas in Second Life

Rive, Pete; Billinghurst, Mark; Thomassen, Aukje; Lyons, M.

doi:10.1109/ipcc.2008.4610236

Cited by 7 publications

(15 citation statements)

References 28 publications

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“…The problems with globalisation and the trend towards the virtualisation of the design studios have encouraged a demand for simulations that can substitute for the channels of communications that are being lost, such as face-to-face meetings and tacit knowledge sharing (Dixon, 2000;Farshchian, 2003;Rive, Thomassen, Lyons, & Billinghurst, 2008;Shirky, 2008;Von Krogh et al, 2000). The early virtual communities, such as the 1985 text-based WELL (Whole Earth 'Lectronic Link ), augmented their online connections with physical 'meet-ups' that helped to strengthen trust and increase tacit understanding (Rheingold, 1993).…”

Section: The Problemmentioning

confidence: 99%

“…It is suggested that the population size of today's virtual worlds is so large that it is quite possible that creative collaborators may never meet face to face. This suggests that virtual worlds need to simulate these experiences in order to benefit from what is experienced in a face-to-face meeting (Rive et al, 2008;Schroeder, 2002).…”

Section: The Problemmentioning

confidence: 99%

“…There is ample documentation of 'masquerading' and experimentation with digital identities in virtual worlds to suggest that trust is a fragile concept, and yet the large numbers of Internet romances as well as business partnerships online would also suggest that trust is surprisingly quickly gained, as well as lost (Au, 2008;Bartle, 2004;Boellstorff, 2008;Guest, 2007;Meadows, 2008;Reeves & Read, 2009). Trust is a major component of creative collaboration, and so in order for SL to be a successful design innovation ecology it will require ways to increase trust, tacit knowledge sharing and simulation of face-to-face meetings (Lin, 2001;Reeves & Read, 2009;Rive et al, 2008;Von Krogh et al, 2000). That trust can take the form of trust in the integrity and performance of the SL platform, and the company that runs it, as well as the ability of the law to uphold legal challenges to individuals' copyright claims (Lessig, 2006).…”

Section: Design In a Virtual Innovation Ecologymentioning

confidence: 99%

“…However, it is still relatively easy to create a new avatar and transfer assets from one avatar to another, and so trust can be challenged when the stakes rise. The significant communication bandwidth of physical presence is a challenge to SL, which is still unable to simulate all sensory receptors, and has a way to go before the simulation is indistinguishable from the actual (Rive et al, 2008).…”

Section: Design In a Virtual Innovation Ecologymentioning

confidence: 99%

“…From around 2003 virtual worlds and Massively Multiplayer Online Role Playing Games (MMORPG or MMO) started to have considerable impact on economics, government policies, education and KM practice in organisations (Castronova, 2007;Rive et al, 2008;Virtual Policy'08, 2008). The first generation of KM has been often criticised for the emphasis on IT and focus on the individual user, due largely to a lack of distinction between knowledge and information management.…”

Section: Knowledge Creation and Design Innovationmentioning

confidence: 99%

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Design in a Virtual Innovation Ecology: A Cybernetic Systems Approach to Knowledge Creation and Design Collaboration in Second Life

Rive¹

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<p>Design innovation makes a substantial contribution to the global economy, however there is a challenge to modern design praxis as design teams face difficulties when it comes to collaborators who are geographically distributed and unable to easily meet face to face in a physical context. This research undertook to interpret the knowledge creation life cycle of design innovation, and adopted a second-order cybernetic approach to describe the design process in the virtual world Second Life (SL). The researcher applied a cyber-ethnographic methodology to collect a bricolage of evidence in SL including observations; interviews; blogs; surveys; and conversations ‘in-world’. The research considered three case studies of groups in SL: Sloodlers, Studio Wikiitecture, and Design 2029 – The End Game. Three models were proposed to help describe cybernetic regulation of the design innovation ecology in SL: the spectrum of fidelity; indosymbiosis; and Lessig’s four modalities of cybernetic knowledge regulation. The first two of these were developed specifically for this research. In addition, a design innovation organism or ‘inogism’ was proposed using a biological metaphor to describe the design innovation ecology in SL. The primary research question considered how Lessig’s four modes of architecture, the law, the market, and norms all interact to affect the design ecology within SL. The secondary research questions considered how tacit knowledge creation and design collaboration could be inhibited or enabled through simulated face-to-face meetings. This research describes how the virtual ecology of SL can enable tacit knowledge creation and design collaboration and therefore contribute towards improved design innovation. It also suggests future research opportunities that could assist innovative design outcomes in other virtual worlds.</p>

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Section: The Problemmentioning

confidence: 99%

Section: The Problemmentioning

confidence: 99%

Section: Design In a Virtual Innovation Ecologymentioning

confidence: 99%

Section: Design In a Virtual Innovation Ecologymentioning

confidence: 99%

Section: Knowledge Creation and Design Innovationmentioning

confidence: 99%

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