Factors Affecting Acceptance of Mobile Library Applications: Structural Equation Model

Abstract

Acceptance and intention to use mobile applications in a library context is attracting a great deal of interest in education field. A sparse amount of research was conducted in mobile library applications (MLA) previously, investigating the influential factors of intention to use MLA. Research here aims to provide empirical support on acceptance of MLA, library access through mobile applications, with the model developed by taking a technology acceptance model (TAM) in MLA context by adding perceived mobility value, system accessibility and satisfaction for investigating the influence on behavioural intention to use MLA. A self-administrated cross-sectional survey was conducted to collect data from 321 users of MLA in the COMSATS Institute of Information Technology (CIIT) in Islamabad, while a structural equation model (SEM) using analysis of moment structure (AMOS) software was used for examining quantitative data. Results revealed that satisfaction and perceived ease of use are direct significant predictors of intention to use MLA, whereas system accessibility was influenced by the perceived ease of use. However, the perceived mobility value shows a weak effect on intention to use MLA in terms of perceived usefulness. Results serve as a guide for effective decision-making in development and resource allocation to ensure the success of the library’s vision and mission.

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