Factors Affecting Adoption of Industry 4.0 by Small- and Medium-Sized Enterprises: A Case in Ho Chi Minh City, Vietnam

This study aims to understand the determinant of the employee's intention to use information system within the framework of the Technology Acceptance Model (TAM) and Information System Success Model (ISSM). This paper also aims to examine the influence of ISSM dimension on the perceived usefulness and the perceived ease of use. The research respondents were 248 employees of Universitas Negeri Semarang (UNNES) who are users of the Financial Information System (SIKEU). Data was obtained using a questionnaire that was distributed online via Google form. The data analysis method used is Structural Equation Model (SEM) analysis using the Warp-PLS software. The results showed that the dimensions of TAM (perceived ease of use and perceived usefulness) had a positive and significant influence on the employee's intention to use SIKEU. The ISSM dimension (system quality and information quality) also had a significant influence, although other ISSM dimensions (service quality) had not been proven to have a significant influence on the employee's intention to use SIKEU. Moreover, the results showed that the employee's intention to use is a determinant of SIKEU's actual usage. Perceived ease of use was significantly determined by system quality, information quality, and service quality. In addition, the perceived usefulness was significantly determined by system quality and information quality.

Section: Understanding the Employee's Intention To Use Sikeu Using Tamsupporting

confidence: 90%

Understanding the Employee’s Intention to Use Information System: Technology Acceptance Model and Information System Success Model Approach

Martono¹,

Nurkhin²,

Mukhibad³

et al. 2020

“…Likewise, if WPs feel that e-Filing is easy to use, then the level of intention to it is also increasing. A system can be said to be quality if it is designed to meet user satisfaction through the ease in using it; it is not only the ease to learn and use the system, but it also the ease of doing a job or task, where users will find it easier to work using the system than do it manually (Aryani et al, 2018;Le, Ngo, Trinh, & Nguyen, 2020;Nguyen, 2020;Nguyen & Luu, 2020;Phan, Nguyen, & Bui, 2019). The ease, in this case, is not only limited to the ease of using e-Filing, but also related to whether this system eases them in completing SPT filling compared to doing it traditionally.…”

Section: Perceived Ease Toward Intention To Use E-filingmentioning

confidence: 99%

Perceived Ease of Use, Perceived Usefulness, Perceived Security and Intention to Use E-Filing: The Role of Technology Readiness

Tahar¹,

Riyadh²,

Sofyani³

et al. 2020

157

This study aimed to analyze evidence of the effect of perceived ease-of-use, perceived usefulness, and perceived security on the citizen's intention to use e-Filing with information technology readiness as an intervening variable. This study used primary data collected from Civil Servants Taxpayers, Indonesian National Armed Forces, and State Police of the Republic of Indonesia in Semarang City. One hundred fifty questionnaires were distributed, and 126 were processed and analyzed. The multiple linear regression and path analysis were employed to test the hypotheses. The results indicated that perceived ease-of-use and perceived security had a positive effect on the use of e-Filing, while perceived usefulness has no effect on the use of e-Filing. In addition, readiness of information technology did not mediate the relationships among the perceived ease-of-use, perceived usefulness, and perceived security on the use of e-Filing. This study implies that Directorate General of Taxes, as a provider of e-Filing services, may improve the quality of e-Filing, especially in terms of ease and security. It is because, based on the results of this study, both aspects have been empirically proven to be able to increase intention to use e-Filing in reporting the annual notification letter.

“…Someone's positive or negative attitude on cellphone use is based on their valuation of the usability and ease of use (Nguyen & Luu, 2020;Taylor & Todd, 1995). Previous studies had shown that there is a significant and positive influence between perceived ease of use and perceived usefulness (Chtourou & Souiden, 2010;Pai & Huang, 2011;Maier, Laumer, & Weitzel, 2013;Son et al, 2012;Mariani, Curcuruto, & Gaetani, 2013).…”

Section: H5: Social Influence Affects Usefulnessmentioning

confidence: 99%

Measuring the Interest of Smartphone Usage by Using Technology Acceptance Model Approach

Wismantoro¹,

Himawan²,

Widiyatmoko³

2020

The development of mobile Internet services allows more consumers to adopt smartphones as their primary communication device. This study focused on the application of the Technology Acceptance Model (TAM) to determine the willingness of batik and textile craftsmen to use smartphones. The population of this study was batik and textile craftsmen in the Bayat, Klaten, Central Java, Indonesia. A total sample of 243 people had answered 30 questions on the questionnaire with a 5-point Likert scale. The results of data analysis using GSCA software showed that, from eight hypotheses proposed, two hypotheses had not been supported. Technical support was not significant for the ease-ofuse. It is because the damage experienced can be easily resolved by a repair shop. The findings reinforce the importance of training during the implementation of new technology. This training can make the users understand how to use new technology. The findings of this study strengthen the theory of TAM. Management support further influences the usefulness. This finding supports the theory of Igbaria technology acceptance. However, social influence did not significant influence the usefulness. This was because this study was conducted when the smartphone was no longer said to be a new technology.