Factors affecting ERP implementation success in Jordanian commercial banks sector

Alkhaffaf, Maha; Jarrah, Mufleh Amin AL; Karadsheh, Louay; Alhawari, Samer

doi:10.1504/ijebr.2018.10012857

Cited by 2 publications

(2 citation statements)

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“…The research results have partly clarified the impact of employee satisfaction on employee loyalty in small and mediumsized enterprises in Ho Chi Minh City in particular and Vietnamese businesses in general. From there, business managers in the current context can better understand employees and connect them with the company, contributing to increasing work performance and loyalty to improve the quality of human resources [2]- [4]. The results explaining the direct impact between employee satisfaction and loyalty are similar to those of other domestic and foreign studies.…”

Section: Research Results Discussionsupporting

confidence: 74%

Applying Quantitative and Data Analysis using Structural Equation Modeling for Accessing Factors Influencing Employee Loyalty

Tam

2024

J. Appl. Data Sci.

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This study aims to measure the impact of factors on the loyalty of employees at small and medium enterprises (SMEs) in Ho Chi Minh City through interviews with 640 surveys with a non-probability sampling method, a convenient approach. Quantitative analysis techniques used in the study include reliability analysis of the scale through Cronbah's Alpha index, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM). From the results of SEM analysis of the whole model, it is shown that the fit of the tested model is relatively high, satisfying the conditions with p-value = 0.000 < 0.05. Besides, the SEM analysis results also show that independent factors (1) Opportunities for training and resource development; (2) Direct employee involvement; (3) Support from superiors and colleagues; (4) Environment and working conditions; (5) Salary, allowances, and benefits; (6) Fair rewards; (7) Alignment with organizational goals; (8) Level of empowerment; have a positive impact on employee job satisfaction at 1% significance level. At the same time, the job satisfaction factor in the employee's work positively impacts employees' loyalty to the organization at the 1% significance level. Accordingly, independent factors explain 72.10% of the change in job satisfaction in the employee's work; the remaining 37.90% of the change is explained by other factors. In addition, job satisfaction in employees' work explained 63.1% of the shift in employee loyalty to the organization, and 36.9% of the change was explained by factors other than the model. From the research results, the authors proposed managerial implications to increase the loyalty of employees in SMEs. Finally, the study contributions help enterprise managers improve qualitatively, and obstacles to implementing the above 8 factors have been assessed.

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Section: Research Results Discussionsupporting

confidence: 74%

Applying Quantitative and Data Analysis using Structural Equation Modeling for Accessing Factors Influencing Employee Loyalty

Tam

2024

J. Appl. Data Sci.

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“…Job involvement significantly influences job satisfaction and organizational commitment (Bahjat Abdallah et al, 2017). In today’s environment, organizational commitment and job involvement are considered to be vital factors for organizational success (Al-Ma’ani, 2013). The result of the study revealed that job involvement influences organizational commitment (Lambert et al, 2018).…”

Section: Hypothesesmentioning

confidence: 99%

Mediating Role of Employee Engagement: Job Involvement, Job Satisfaction and Organizational Commitment

Arulsenthilkumar S,

2023

Management and Labour Studies

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This study examines the mediating role of employee engagement on the relationship among job involvement and job satisfaction as independent variables and organizational commitment as the dependent variable in private life insurance companies in Coimbatore, Tamil Nadu, India. Primarily, employee engagement plays a vital role in organizational performance. Therefore, this study was conducted to demonstrate how employee engagement mediates the relationship among job involvement and job satisfaction as independent variables and organizational commitment as the dependent variable. For this study, data was collected through a structured questionnaire, and 225 samples were taken. A simple random sampling method was used to collect the data, and the partial least square (PLS) method was used to analyze the data. In the study, job involvement and job satisfaction were considered to be antecedents, employee engagement was considered a mediating variable and organizational commitment was considered an outcome. It is suggested that job involvement and job satisfaction are significantly related to employee engagement. The study also revealed that job involvement and job satisfaction positively influence organizational commitment. Employee engagement was found to partially mediate the relationship between job involvement and organizational commitment, while it did not mediate the relationship between job satisfaction and organizational commitment. Hence, this study proves that employee engagement plays a significant role in the organization. Therefore, organizations should concentrate on employee engagement strategies on the basis of which employees’ job involvement, job satisfaction and organizational commitment will increase.

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Factors affecting ERP implementation success in Jordanian commercial banks sector

Cited by 2 publications

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Applying Quantitative and Data Analysis using Structural Equation Modeling for Accessing Factors Influencing Employee Loyalty

Applying Quantitative and Data Analysis using Structural Equation Modeling for Accessing Factors Influencing Employee Loyalty

Mediating Role of Employee Engagement: Job Involvement, Job Satisfaction and Organizational Commitment

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