Factors Affecting Knowledge Sharing Using Virtual Platforms – A Validation of Unified Theory of Acceptance and Use of Technology (UTAUT)

Abstract

Knowledge sharing is an important initiative in creating competitive advantage. As an important tool in the successful implementation of Knowledge Management (KM), sharing knowledge is seen to be the most important practice and resource which organization possesses. Various organizations have developed strategies to ensure that KM is successful by embedding knowledge sharing practices in their routine work processes. Nowadays, people have been using virtual platforms and web-based technologies, such as INTRODUCTIONKnowledge management (KM) has been widely initiated and practiced in various organizations around the world. The KM initiative comprises a range of strategies and approaches to identify, develop, acquire, transfer, share, and enable adoption of wisdom and experiences, by either individuals or organizations. KM's definition has been suggested by several academicians, including Argote et al. (2000) and Huber (1991), who refer to KM as how organizations create, retain, and share knowledge. Landline and Zollo (2007) have described KM as the methods of developing, capturing, and adopting knowledge to enhance organizational performance. These scholars have also asserted this initiative as a range of approaches and procedures exploited by businesses to determine, represent, and transfer information, skills, experience, intellectual property, and other forms of knowledge for innovation and learning across the organization. In line with this argument, KM has been positioned as a business strategy that advances knowledge as a critical resource and can integrate pieces of this knowledge across the organization as a distinguishing feature for market success (Davenport &Prusak, 1998;Grant, 1996).Furthermore, From the above definitions, the academicians have identified knowledge sharing as one of the important pillars in KM. Grant (1996) has asserted that knowledge sharing as an important focus in the KM field, where knowledge is seen as the most important resource an organization can possess. Argote et al. (2000) have defined knowledge sharing as the process through which a unit, group, or division is influenced by the experience or skill of another. These scholars also indicate that the sharing of knowledge can be observed through variances in knowledge or performance of recipient units. Recently, various organizations have developed strategies to ensure that KM is successful by embedding knowledge sharing practices in their routine work processes. In fact, the management and the stakeholders of the companies have realized the importance of sharing practices for their staff and have embedded KM initiatives in their organizations.An organization experiences several advantages and benefits to performing knowledge sharing practices. Knowledge sharing is important because an individual's knowledge will not have much impact for the business unless it is available to other individuals (Nonaka& Takeuchi, 1995). Knowledge sharing behavior has facilitated learning among employees and enable them to resolve problem...

The Use of Digital Healthcare Platforms During the COVID-19 Pandemic: the Consumer Perspective

“…The results did not indicate that age and experience moderate the impacts of effort expectancy on behavioral intention. These findings are consistent with other studies in the literature ( 37 ). An additional explanation for the overall finding is based on the backgrounds of the study respondents, as most had experience in using computers and smartphones and the majority were young adults (40 years old or less).…”

“…An additional explanation for the overall finding is based on the backgrounds of the study respondents, as most had experience in using computers and smartphones and the majority were young adults (40 years old or less). Another justification may relate to the widespread use of social media among Saudi people, which helps them to be familiar with such platforms ( 37 , 38 ).…”

Transformation to electronic purchasing: an empirical investigation

“…Many researchers found that social influence has a significant influence on the intention to accept new technologies. Social influence has a positive impact on the usage behaviour of the system in context of knowledge sharing behaviour [47]. Further, social belief has significant impact on consumers' intention to shop online [48].…”

Untitled

“…'Knowledge' has been a keyword only in the private sector management literature for many years. But recently, researchers have discovered that knowledge is also a very pressing issue in the literature of public sector development informatics because knowledge can be innovatively managed with the power of ICT [8,9,10]. Based on the work of Polanyi [11,12], Nonaka [13] explicates two basic taxonomies of knowledge in organizations: tacit and explicit.…”