“…Researchers over the years have analysed the factors that affect usage of e-Learning services from various directions, like, analysing the importance of social interactions on technical elements to improve e-mentoring systems (Headlam-Wells, Gosland, & Craig, 2006), using a task-fit model to understand retention of students in massive online open courses (Huang, Zhang, & Liu, 2017), understanding the influence of factors like, system-quality, perceived ease-ofuse and system functionality on usage-intention (Li, Duan, Fu, & Alford, 2011), and analysing the importance of system response and system functionality of the e-Learning website on customer's continuance intention (Liao, Liu, Pi, & Chou, 2011). Pentina and Neeley (2007) in another comparative study between traditional and online ways of learning found that factors like performance expectancy, financial risks and societal status affects the decisions to choose between traditional and online ways of learning.…”