Factors Affecting Small Micro Medium Enterprises’ (SMMEs) Adoption of E-Commerce in the Eastern Cape Province of South Africa

Chiliya, Norman; Chikandiwa, Cornelius. K.; Afolabi, Bola

doi:10.5539/ijbm.v6n10p28

Cited by 28 publications

(18 citation statements)

References 9 publications

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“…These results are in agreement with the works of Senarathna and Wickramasuriya (2001), Tsao et al (2004), Kartiwi (2006), Wilson et al (2008), Chiliya et al (2011), El-Sofany et al (2012, Bahaddad et al (2012), Ajmal and Yasin (2012), Shemi and Procter (2013), Mutua et al (2013), Rumanyika and Mashenene (2014), Fahruzzaman and Subriadi (2015), Al-Alawi and Al-Ali (2015) and Chivasa and Hurasha (2016).…”

Section: Discussionsupporting

confidence: 82%

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The practice of e-commerce and its obstacles: A field study on SMEs in the Al-Qassim region

Nakhleh

2017

Int. j. adv. appl. sci.

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The aim of this study was to explore the practice of e-commerce among SMEs in Al-Qassim region, Saudi Arabia and the obstacles to e-commerce faced by managers. In order to collect the required data, a questionnaire was developed on the basis of an extensive review of the literature, and this was distributed to a sample of 100 SMEs in the Al-Qassim region. Of the distributed questionnaires, 74 completed questionnaires were returned, giving a response rate of 74%. The questionnaire comprised four main domains: the practice of e-commerce as a dependent variable while organizational, technological and environmental factors as independent variables. Each of the independent domains covered six dimensions. The results of the study supported the hypotheses that organizational factors (top management support, employee skills and experience, and business strategy alignment), technological factors (internet service quality, information technology security, perceived benefits, e-payment services, and number of technical officers), and environmental factors (customer preferences, industry characteristics, socio-cultural factors, and competitor pressure) have significant and positive relationships with the practice of ecommerce in SMEs. The absence of these factors can therefore be regarded as a barrier to the practice of e-commerce.

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Section: Discussionsupporting

confidence: 82%

“…The case of e-commerce adoption in South Africa was studied by Chiliya et al (2011). The study provides insights on the following barriers: absence of government support and employee training, employee resistance, low levels of IT investment, lack of perceived benefits, and lack of security.…”

Section: Factors Enhancing and Inhibiting The Practice Of E-commercementioning

confidence: 99%

The practice of e-commerce and its obstacles: A field study on SMEs in the Al-Qassim region

Nakhleh

2017

Int. j. adv. appl. sci.

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“…Despite this great attention by the government, the adoption of e-commerce by SMEs is still far behind the adoption of ecommerce by large companies (Chiliya, Chikandiwa, & Afolabi, 2011;Chong, 2008;Grandon & Pearson, 2004;Kartiwi & MacGregor, 2008;Long, Lan, & Duong, 2011;Shah Alam et al, 2011). This raises the question as to what are the precise factors that influence SMEs in their adoption of e-commerce.…”

Section: Introductionmentioning

confidence: 96%

Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia

Rahayu

Day

2015

Procedia - Social and Behavioral Sciences

431

338

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The aim of this study is to investigate those factors that influence SMEs in developing countries in adopting e-commerce. This study is motivated by the fact that the adoption of e-commerce by SMEs, especially in developing countries, is still very far behind the adoption by large companies. Yet to be able to survive in the new economic era, which is the information era; businesses, including SMEs, are forced to adopt e-commerce. Non-adopters will be left behind by the adopters. In addition, studies regarding e-commerce adoption by SMEs are rarely found. Therefore, the results of this study provide a timely understanding of e-commerce adoption by SMEs in developing countries. The model developed in this study is based on the TOE framework. Eleven variables are proposed as the factors that influence SMEs in adopting of e-commerce. These are organized into four groups, namely: technological factors, organizational factors, environmental factors and individual factors. Based on a survey of 292 Indonesian SMEs, it was found that perceived benefits, technology readiness, owners' innovativeness, owners' IT ability and owners' IT experience are the determinant factors that influence Indonesian SMEs in their adopting ecommerce.

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“…Ghobakhloo, et al (2011) and Gilaninia et al (2011) conducted studies in Iran. Chiliya et al (2011) and Licker (2005a, 2005b) conducted studies in South Africa. Cui et al (2006) and Tan et al (2007) conducted studies in China.…”

Section: Conceptual Modelling For E-commerce Adoptionmentioning

confidence: 99%

A stage-oriented model (SOM) for e-commerce adoption: a study of Saudi Arabian organisations

Al-Somali

Gholami

Clegg

2015

Journal of Manufacturing Technology Management

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PurposeThe purpose of this work was to construct a new E-commerce innovation and adoption model that takes into account various stages of e-commerce adoption (interactive, non-interactive and stabilised) and covers technological, organisational and environmental factors. This was tested using data collected from manufacturing and service companies in Saudi Arabia to reveal inhibitors and catalysts for E-commerce adoption. Design/methodology/approachThis study uses new data from surveys from 202 companies and then uses exploratory factor analysis and structural equation modelling for analyses. FindingsThis study shows that the new Stage Oriented Model (SOM) is valid and can reveal specific detailed nuances of E-commerce adoption within a particular setting. Surprising results show that Saudi Arabia is not so very different to developed Western countries in respect to E-commerce adoption. However there are some important differences which are discussed in detail. Research limitations/implicationsA new stage oriented model (SOM) for e-commerce adoption is provided which may be used by other IS adoption researchers. Practical implicationsManagers responsible for the adoption of E-commerce in SA, the Middle East and beyond can learn from these findings to speed up adoption rates and make E-commerce more effective. Social implicationsThis work may help spread E-commerce use throughout Saudi Arabia, the Middle East and to other developing nations. Originality/valueThe results add to the extremely limited number of empirical studies that has been conducted to investigate E-commerce adoption in the context of Arabic countries.

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Factors Affecting Small Micro Medium Enterprises’ (SMMEs) Adoption of E-Commerce in the Eastern Cape Province of South Africa

Cited by 28 publications

References 9 publications

The practice of e-commerce and its obstacles: A field study on SMEs in the Al-Qassim region

The practice of e-commerce and its obstacles: A field study on SMEs in the Al-Qassim region

Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia

A stage-oriented model (SOM) for e-commerce adoption: a study of Saudi Arabian organisations

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