Factors Affecting The Success of Incubators and The Moderating Role of Information and Communication Technologies

Abstract

Business incubators can help young firms to survive during their first years. They are considered to be an entrepreneurial and economic development instrument that can increase the creativity of new firms including small and mid-sized enterprises and that can support them in the early stage of development which is the most vulnerable stage of their existence. Small and mid-sized enterprises are crucial for enhancing innovation, productivity, competitiveness, social cohesion, and economic development in developed and developing countries. They are also crucial in minimizing unemployment; they create a lot of jobs and significant output in many countries. The economy in many developing countries, especially Arab countries, is in a critical state. The unemployment rate is very high and gross domestic product is very low compared to developed countries. Many types of success models have been proposed and used to measure the success and performance of business incubators in developed countries. However, a limited number of studies and success models have been published on this topic in the case of the developing world. Therefore, the main objective of this paper is to propose a model using a combination of well-known and new success factors for business incubator success in developing countries.

The determinant factors for the adoption of CRM in the Palestinian SMEs: The moderating effect of firm size

“…Moreover, customer relationship management (CRM) in the Middle East has become a key strategy for a small company, indicate the need for more SMEs to implement for effective business operations. It is evident that CRM also develops a high-performance strategy and facilitate value-added, technical, and innovative mechanisms to achieve the ultimate aim of obtaining a competitive edge over competitors [ 1 , 41 ].…”

“…The term ICT is a combination of two terms: information technology (IT) and communications. Information technology refers to any computing technology, such as networks, hardware, software, communication devices, communication infrastructure [ 1 ], systems and solutions, and the internet IT can lower production and labor costs, add value to products and services, and increase a company’s competitive advantage. Some studies and reports have shown that IT is a means that could enhance the business process [ 2 ].…”

“…Some studies and reports have shown that IT is a means that could enhance the business process [ 2 ]. A system, or sometimes referred to as technology such as customer relationship management (CRM) systems, would be able to help in the materialization of such a determination [ 1 , 2 ]. Both scholars and practitioners have given CRM attention since the past two decades [ 3 , 4 ] due to the wide range of benefits it offers and many untold advantages it has.…”

The Effect of Individual Characteristics and Entrepreneurship on Rice Farming Performance

“…Even if the farmer is risk-averse, it will encourage the farmer to become an entrepreneur (Hsieh, Parker, & van Praag, 2017). Entrepreneurial behavior is essential in the field of farming and agribusiness (Ume et al, 2020), agro-tourism (Yuan, Liu, Ju, & Li, 2017), and SME activities (Alzaghal & Mukhtar, 2017;Auwal, Mohamed, Shamsudin, Sharifuddin, & Ali, 2020) and it is reflected by a proactive attitude, results-oriented, and commitment to facing competitors. Based on the analysis results, the task and outcome-oriented variables (X2.2 = 0.829) play the most dominant role in constructing farmer's entrepreneurship.…”

Critical success factors for electronic customer relationship management success adoption: Telecommunication companies case study

“…Critical Success Factors are defined as the major measure of a company's operations essential to its success (Alzaghal and Mukhtar, 2017). In this study, three factors are considered, (1) Technology, (2) Organization, (3) Individual.…”