Factors Affecting Usage of Internet Banking in Sri Lanka: The Case of Local Private Commercial Banks in Colombo District

Perera, K.M.M.K.

doi:10.31357/fmscmst.2013.00247

Cited by 2 publications

(3 citation statements)

References 28 publications

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“…On the topic of Internet banking as one of the self-banking channels, most scholars have tried to find the determinants of the adoption and usage of internet banking. In line with the results of this study, they also found that there is a significant effect of ease of use on the adoption or usage of selfbanking (Perera, 2013, Jayasiri, Gunawardana and Dharmadasa, 2016and Rajapakse, 2017. The ease of use has a significant effect not only on internet banking but also on the other self-banking channels such as mobile banking and ATM banking.…”

Section: Discussionsupporting

confidence: 88%

“…The correlation analysis of the study revealed that there was a weak positive relationship between perceived risk and adoption of self-banking. That result was in line with Perera (2013). However, the results of the regression analysis revealed that there is no impact of risk on the adoption of self-banking.…”

Section: Discussionsupporting

confidence: 76%

“…On the other hand, ease of use has been significantly and positively correlated with the adoption of self-banking. That result can be supported by (Perera, 2013) indicating that online banking has a positive relationship with ease of use. It indicates that customers seek more easiness of handling their banking activities through technological platforms while compared to traditional banking.…”

Section: Discussionmentioning

confidence: 73%

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Determinants of the Adoption of Technology Based Self-Banking System - Evidence From Sri Lanka

D.P.K.¹,

M.A.K.²

2022

SLJBE

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Banking industry is a crucial industry in the Sri Lankan economy. With the development of technology, the self-banking concept has been introduced in the island and it has now become an integral part to both customers as well as the banking institutions. Therefore, this study focused on the determinants of the technology based self-banking system in Sri Lanka. The main objective of the study was to identify whether usefulness, ease of use, risk and contribution of banking institutions can be a determinant on the adoption of the self-banking system in Sri Lanka. This research tries to make an extension to the Technology Acceptance Model introduced by Davis, (1989). The quantitative data were gathered using a structured questionnaire and the sample size was 164. Cluster sampling was used. Univariate, bivariate and multivariate analytical methods were applied to analyze the data. The findings of the study revealed that there was a moderately high level of self-banking adoption. Furthermore, there is a significantly strong positive relationship between perceived usefulness and perceived ease of use with the adoption of self-banking, while the risk and contribution of banking institutions imply a weak positive relationship with the adoption of self-banking. On one hand, the Multiple regression analysis recognized that perceived usefulness and perceived ease of use are significant determinants for the adoption of self-banking. On the other hand, the risk and contribution of banking institutions do not determine cause of adoption of self-banking. Moreover, usefulness determines the increment in the adoption level of customers more than the ease of use. According to the results of the study, it can be suggested to the banking authorities to build and maintain self-banking technologies in a way that they would increase the usefulness to the customers. Keywords: Self-banking, Self-service banking, Technology Acceptance Model

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Section: Discussionsupporting

confidence: 88%

Section: Discussionsupporting

confidence: 76%

Section: Discussionmentioning

confidence: 73%

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Determinants of the Adoption of Technology Based Self-Banking System - Evidence From Sri Lanka

D.P.K.¹,

M.A.K.²

2022

SLJBE

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Internet addiction among school children in the Western Province of Sri Lanka: A cross sectional analytical study (Preprint)

Yashodhara,

Wijesinghe

2024

Preprint

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BACKGROUND The internet is widely used across the world and in Sri Lanka for many purposes. Though essential for everyday life there are many negative aspects of internet use. Addiction to the internet is one such problem and identified to exist among the general population and students in other countries. The most common tool used to measure internet addiction is Young’s internet addiction test. The phenomena of internet addiction has not been scientifically studied in Sri Lanka according to our knowledge. OBJECTIVE To translate Young’s internet addiction test to Sinhala and validate for use in a Sri Lankan population. Once the questionnaire has been validated to assess the prevalence of internet addiction in a school going population in the Western province of Sri Lanka and identify characteristics of those addicted to the internet. METHODS A school based cross sectional analytical study. Students aged 15 to 19 years in the Western province of Sri Lanka were given a self administered questionnaire to obtain demographic details and pattern of internet use as well as Young’s internet addiction test. Data was analyzed by SPSS 23.0 RESULTS The Sinhala translation of the Internet addiction test showed good reliability and validity and was suitable to use in a Sinhala speaking population in Sri Lanka. Internet addiction was identified among the study population. 8% of the entire study sample and 12.6% among those using the internet showed features of internet addiction. The majority of cases of internet addiction identified were mild 8.2% followed by moderate internet addiction in 3.6% and only 0.9 % having severe internet addiction. There were no significant demographic or internet use related features identified among those with internet users and those not addicted to the internet. CONCLUSIONS This study demonstrated that there are students in Sri Lanka who are addicted to the internet. This will possibly impact negatively on their lives at a crucial stage of development and have immediate as well as long term detrimental effects. Therefore students and relevant stakeholders such as parents and educationalists need to be aware of this potential risk of using the internet. More studies are required to identify characteristics of those who are addicted to the internet and to plan interventions.

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Factors Affecting Usage of Internet Banking in Sri Lanka: The Case of Local Private Commercial Banks in Colombo District

Cited by 2 publications

References 28 publications

Determinants of the Adoption of Technology Based Self-Banking System - Evidence From Sri Lanka

Determinants of the Adoption of Technology Based Self-Banking System - Evidence From Sri Lanka

Internet addiction among school children in the Western Province of Sri Lanka: A cross sectional analytical study (Preprint)

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