2022
DOI: 10.1108/gkmc-09-2021-0151
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Factors influencing the use of social media by academic librarians in Zimbabwe: a UTAUT model analysis

Abstract: Purpose This study aims to examine the use of social media by academic librarians at universities in Zimbabwe with particular focus on the application of the four key constructs of the unified theory of acceptance and use of technology model. This study assesses the degree to which academic librarians in Zimbabwe believe that using social media enhances service delivery, the extent to which academic librarians perceive social media as easy to use, the influence of peers on social media use among academic libra… Show more

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Cited by 7 publications
(3 citation statements)
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“…This was facilitated by the presence of infrastructure and supportive services. According to [32], the use of social media enables learners to quickly accomplish tasks thus enhancing job productivity and effectiveness. They also find it easy to use social media tools and, as such, deploy the applications in the library's routine activities.…”
Section: Binary Logistic Regression Analysis Results On Factors Influ...mentioning
confidence: 99%
“…This was facilitated by the presence of infrastructure and supportive services. According to [32], the use of social media enables learners to quickly accomplish tasks thus enhancing job productivity and effectiveness. They also find it easy to use social media tools and, as such, deploy the applications in the library's routine activities.…”
Section: Binary Logistic Regression Analysis Results On Factors Influ...mentioning
confidence: 99%
“…Meanwhile, perceived easy to use is the level of individual perception of how easy technology can be used. If individuals feel that the technology is easy to use, then they are more likely to accept and use the technology [21,22].…”
Section: Unified Theory Of Acceptance and Use Of Technology (Utaut)mentioning
confidence: 99%
“…As Erikson (Eriksson, 2018) says, social media has appeared to be an effective tool for risk and crisis communication in disaster, emergency situation. Social media also enable libraries to provide user-centric innovative services (Chiparausha, Onyancha, & Ezema, 2022). Social media also is potential tool to build effective relationship with customers as implemented in business sector (Chuang, 2019).…”
Section: Introductionmentioning
confidence: 99%