Factors shaping interorganizational trust in e-commerce based on literature review

Gajda, Klaudia

doi:10.2478/manment-2019-0034

Cited by 6 publications

(6 citation statements)

References 27 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…d. Consumer confidence M-commerce growth is based on retaining online buyers [35,90] and increasing etrust [41]. When purchasing goods and services online, e-trust implies gaining confidence in the online environment [29]. Consumer trust is more valuable in m-commerce transactions than in offline ones due to the characteristics of online transactions: blind, borderless, non-stop, and non-instantaneous [91].…”

Section: Gdpmentioning

confidence: 99%

“…The economic literature on e-commerce implementation and diffusion, particularly in developed countries, is quite extensive and diverse. Many accessible studies focus on main general topics as models, strategies, technologies, and social issues [19,[29][30][31][32], but also deal with specific matters, as security, trust, performance, and privacy [4,[33][34][35][36]. While the literature on the factors influencing e-commerce is vast and diverse [3,10,12,22,23,[37][38][39][40][41], research on the determinants of m-commerce is still quite scarce and unreliable.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Which Factors Contribute to the Global Expansion of M-Commerce?

et al. 2022

View full text Add to dashboard Cite

The purpose of this study is to analyze the factors that are contributing to the remarkable growth of the m-commerce sector. The article examines eight variables, including socioeconomic (Internet access, mobile users, mobile Internet penetration rates, card payment transactions, consumer confidence, Internet use: selling goods or services) and macroeconomic (GDP and wage), that are considered to influence global m-commerce growth. The Generalized Method of Moments (DPD/GMM) was used to analyze a panel of data that covers the years 2011 through 2020, on a sample of 42 developed and developing countries. The empirical findings show that wages, GDP, consumer confidence index, card payment transactions, mobile users, Internet access and Internet use (selling goods and services) have a positive impact on m-commerce, whereas the mobile Internet penetration rate has a negative impact. Using a sizable and representative panel data set on socioeconomic and macroeconomic indicators, this research advances the state of the art in customer comprehension of these topics. The study’s novel contribution is the incorporation of under-researched m-commerce drivers into empirical analysis. Detailed policy recommendations are provided, with an emphasis on practical, implementable measures to enhance the m-commerce industry.

show abstract

Section: Gdpmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Which Factors Contribute to the Global Expansion of M-Commerce?

et al. 2022

View full text Add to dashboard Cite

show abstract

“…All staff nurses from the above mentioned setting who are available and agreed to participate in the study(n=100) at the time of data collection, having at least one year of experience and distributed as the following:(10 staff nurses) in Emergency Department, (7…”

Section: Study Subjectsmentioning

confidence: 99%

The Relationship between Perceived Organizational Trust and Nurse’s Organizational Citizenship Behavior

Mohammed

Metwally

Elaraby

2022

Zagazig Nursing Journal

View full text Add to dashboard Cite

Background : Nurses are one of the parts of the hospital that are in sever need of organizational citizenship behavior due to the necessity for them to complete these jobs, that is influenced by organizational trust. Aim of the study: was to investigate the impact of perceived organizational trust on nurse's organizational citizenship behavior. Subjects and Methods: Research design: A descriptive correlation design was utilized in this study. Setting: This study was conducted at Zagazig Fever hospital affiliated to ministry of health. Subjects: A convenient sample of 100 staff nurses was used in this study. Tools of data collection: Two tools were used: organizational trust inventory (OTI) and organizational citizenship behavior scale (OCBS). Results: Indicated that the majority of staff nurses had low level of organizational trust (89.0%), while, 90% of them had moderate level of organizational citizenship behavior. Conclusion: organizational trust was positively and significantly correlated with organizational citizenship behavior. Recommendations: Organization should provide the basic needs of nursing staff, establishment of mutual trust among them and themselves and creating a blame-free culture and reward system should be introduced to staff nurses who demonstrate organizational citizenship behaviors.

show abstract

“…Organizational trust refers to employees' trust in the actions of the organization, which can include trust in managers, colleagues, subordinates, or team members; and is among the elements that shape the organization's mission, senior leadership's vision, culture, and organizational values (Gajda, 2020;Islam et al, 2021). Organizational trust is a multi-level phenomenon, originating from the individual but manifesting at the group, organizational, and interorganizational levels (Sharieff, 2021).…”

Section: Introductionmentioning

confidence: 99%

Systematic Review of Organizational Trust Models

Hashemiamin,

Malekzadeh,

Maharati

et al. 2023

IJIMOB

View full text Add to dashboard Cite

Objective: Organizational trust is a multi-level concept and represents organizational members' assessment of organized or predictable systems regarding their competency in fulfilling their objectives and responsibilities and adhering to accepted ethical principles in dealings with stakeholders. Researchers believe that contemporary organizations are largely unable to sustain themselves without organizational trust. Consequently, the existence of a comprehensive organizational trust model that examines most components related to organizational trust is essential for organizations; through which they can increase their productivity and effectiveness by creating and developing organizational trust. Method: In addressing this gap, this study, employing a systematic approach and the seven-stage framework of Petticrew and Roberts, and referring to scientific texts on organizational trust in the period of 1995-2022, attempts to clarify the conceptual understanding of the organizational trust construct, to review and summarize the conceptual models of organizational trust and their limitations, and to determine whether there is a gap in the organizational trust model or not. In examining 13,423 studies, only 63 focused on the construct of organizational trust. Furthermore, of these 63 relevant articles, only 6 presented a model of organizational trust, each with its strengths and limitations. Results: Despite the increase in studies related to this construct, research has been scattered and lacks necessary integration. The limitations of the identified models briefly include presenting a model for trust in the organization or interpersonal trust instead of organizational trust, considering organizational trust as a one-way phenomenon or merely as a psychological category, most models being derived from literature reviews, models being limited to the relationship between a specific trustor and trustee, examining limited components in the model, and the impact of contextual factors on the model. Conclusion: Therefore, it seems that despite several models of organizational trust, a comprehensive and complete model for this vital organizational construct has not been presented yet, and in the field of organizational trust studies, there is a lack of a model that comprehensively encompasses the components affecting organizational trust.

show abstract

Factors shaping interorganizational trust in e-commerce based on literature review

Cited by 6 publications

References 27 publications

Which Factors Contribute to the Global Expansion of M-Commerce?

Which Factors Contribute to the Global Expansion of M-Commerce?

The Relationship between Perceived Organizational Trust and Nurse’s Organizational Citizenship Behavior

Systematic Review of Organizational Trust Models

Contact Info

Product

Resources

About