“…Some of these studies (e.g., Banerjee & Chua, 2014;Cardoso, Silva & Almeida, 2018;Chang et al, 2015;Hunt, 2015;Lappas, Sabnis & Valkanas, 2016a;Lappas, Sabnis & Valkanas, 2016b;Li, Feng & Zhang, 2016;Munzel, 2016) focus on the Tourism industry category, while others fall into the hospitality industry category (Chen, Guo & Deng, 2014;Li et al, 2014;Li et al, 2018;Luca & Zervas, 2016). Some works (Lin et al, 2014;Zhang et al, 2016;Ramalingam & Chinnaiah, 2018) were included as part of the analysis because their results can be implemented in every industry that allows consumers to write reviews, including the tourism industry. Elmurngi & Gherbi (2018) analyzed false reviews in E-commerce, considering that TripAdvisor is the most important e-commerce platform in the hospitality industry; therefore, this study might be of interest to the present study (Reyes-Menendez, .…”