Cuidado centrado na família em unidades emergenciais: percepção de enfermeiros e médicos brasileirosCuidado centrado en la familia en unidades de urgencias: percepción de enfermeros y médicos brasileños Mayckel
AbstrActObjective: To know the perception of doctors and nurses working in Emergency Care Units (ECU, in Brazil known as "UPA") on Family Centered Care (FCC). Methods: Descriptive study with qualitative approach conducted in two emergency units in Southern Brazil. Participated 32 health professionals, whose speeches were recorded, transcribed and subjected to content analysis. Results: The majority of respondents was unaware of the FCC, however, perceived it as a practice which values the family presence and allows its insertion in care. Many believed to be difficult to implement the FCC in Brazilian UPA, due to professional unpreparedness on the subject, high numbers and turnover of patients, the small physical space and socio-cultural profile of the population served. Conclusion: There is an urge for discussion of this care reference with managers and professionals, so that gradually, and to the extent of its possibilities, care to families in emergency units is expanded. Participaron 32 profesionales, cuyos discursos fueron grabados y transcritos para posteriormente ser analizados a través de análisis de contenido. Resultados: La mayoría de los participantes desconocía el CCF, pero lo percibía como una práctica que valora la presencia de la familia y permite su inserción en el cuidado. Muchos expresaron la dificultad de implementar el CCF en las UCU de Brasil, debido a la falta de preparación profesional, el alto flujo de pacientes, falta de estructura física y el perfil socio-cultural de la población. Conclusiones: Se considera necesario que tanto los gerentes como los profesionales conozcan el marco conceptual del CCF para promover la implantación de prácticas centradas en la familia en UCU.