consumers, aided by its attractive features such as the internet-based two-way communication structure, easy production of information, and effective supply and sharing. As SNS enables users to have access to information of interest, it serves as a hub of community for users in the form of direct participation.The earlier days of SNS services were led by SNS platforms focusing on texts and social interactions such as Facebook and Twitter.
Motivations and Characteristics of Hashtag UsersGwon-Il Kim · Ga Yeon Jung * · Ye Ji Song · Jee-Sun Park † Dept. of Fashion Industry, Incheon National University Dept. of Business Administration, Incheon National University *
AbstractIn social environments, hashtags have been widely adopted and have become a new form of language for users. The current study attempts to enhance our understanding of users and their motivations to use hashtags when posting fashion-related information. Specifically, this study examines whether user characteristics (fashion leadership, conspicuousness) influence their motivations to use hashtags (curation, self-presentation, information diffusion), which then leads to behavioral intentions to continue to use hashtags and recommend the same to others. An online survey was administered to test our research questions. A total of 136 consumers in their 20s, 30s, and 40s living in Korea were used for data analysis. Structural equation modeling was conducted, which revealed that fashion leadership and conspicuousness had a positive impact on users' motivations of curation, self-presentation, and information diffusion. Motivations of self-presentation and information diffusions were found to affect users' behavioral intentions while curation had no significant impact. Practical implications are presented.