1996
DOI: 10.2307/3152017
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Fax Surveys: Return Patterns and Comparison with Mail Surveys

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Cited by 30 publications
(23 citation statements)
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“…Sheehan and McMillan (1999) also found a response speed difference for some of the populations they tested, in their comparison between traditional mail and e-mail surveys. However, the suggestion that delivery speed results in a greater sense of urgency on behalf of respondents remains unsupported (Dickson and MacLachlan 1996;Tse et al 1994). As Walton infers, telephone and face-to-face interviews offer immediate response as well as enjoying the highest levels of interviewer-interviewee interaction.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Sheehan and McMillan (1999) also found a response speed difference for some of the populations they tested, in their comparison between traditional mail and e-mail surveys. However, the suggestion that delivery speed results in a greater sense of urgency on behalf of respondents remains unsupported (Dickson and MacLachlan 1996;Tse et al 1994). As Walton infers, telephone and face-to-face interviews offer immediate response as well as enjoying the highest levels of interviewer-interviewee interaction.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Until recently, the lack of delivery alternatives has given little reason to study the differing effects of various methods. Limited research comparing fax and mail surveys to date indicates that data received from these two methods are generally comparable in nature (Dickson and MacLachlan 1996;Tse et al 1994). …”
Section: Literature Reviewmentioning
confidence: 99%
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“…For instance, the popularity of the fax machine as a data collection tool is partly linked to the need for fast distribution at low cost. 3 The idea of using e-mail as an alternative to conventional survey media was introduced by Sproull. 4 Although few research studies have been conducted using e-mail, the wide-ranging advantages of this method suggest a bright future.…”
Section: Selecting a Survey Mediummentioning
confidence: 99%
“…The e-mail option was chosen because of its potential of rapid and larger responses and lower cost as compared with other modes, such as posting or faxing 7,14,19 . Response quality was also considered.…”
Section: Consideration Of the Methodsmentioning
confidence: 99%