Features of implementation of the newest management concepts: regional model of modernization of administrative processes in public authorities in conditions of digital transformation of society

Abstract

In the article emphasizes that for Ukraine in the current conditions, the desire for effective public administration necessitates the formation of a strong bureaucracy, so the administrative work of public authorities becomes a field for innovation and modernize. Emphasis is placed on the internal work of public authorities, which under the influence of the digital transformation of society requires the modernization of administrative processes taking into account digital technologies. The implementation of practices in combination with digital technologies requires research for the success of modernization in the public authorities of Ukraine, which will take into account the existing values and principles that are accepted at the international level. The article argues that in the context of digital transformation of society, public authorities of democratic countries of the modern world should a priori use in their work the principles of the newest management concepts as exemplary guidelines for action. The article provides an overview of the main provisions of the newest management concepts «New Public Management», «Good Governance», «FAST Government», «Open Government». The article considers the components of these concepts through the impact on the main levels of administrative processes taking place in public authorities. Based on the results in 2019 study of electronic readiness of Dnipropetrovsk region, a description of the regional model of modernization of administrative processes, which consists of five levels: level of infrastructure, level of interaction, level of decision support, level of access to public information and level of service provision. A graphical representation of the regional model of modernization of administrative processes in public authorities is given, indicating the impact of the latest management concepts at its level. Based on this, it is determined that the implementation of the approaches of the newest management concepts in public authorities, based on the introduction of digital technology tools, has the character of a comprehensive focus on service activities.

Інформаційна Система Контролюючого Органу (RAIS) Або Розширена Регуляторна Інформаційна Система (ARIS): Можливості Надання Публічних Послуг

“…Topicality. Modern public administration is influenced by the requirements associated with the newest management concepts «New Public Management», «Good Governance», «FAST Government», «Open Government» (Mazur, & Sokolovska, 2020).…”