The results of an automated online survey of parents of schoolchildren in the Kabardino-Balkarian Republic (Russian Federation) are presented. The aim of the survey was to study the satisfaction of the parents of schoolchildren with the form of organization and the results of the educational work of the educational organization. The average indicators of parental satisfaction with various aspects of educational work are analyzed. It was revealed that the satisfaction of parents in the areas of educational work differs. Parents are little satisfied with how the school forms positive life goals, high life needs, tolerance for the views and opinions of other people, the development of volitional qualities, and independence. Parents believe that the school does not help the child to believe in themselves, learn to solve life problems, overcome difficulties does not teach the correct behavior in difficult life situations. From their point of view, the school does not sufficiently teach their children to reject nationalism, extremism, corruption; prevention of alcohol and drug addiction and smoking. Also, parents believe that the school does not prepare well enough for a meaningful choice of profession. To increase the efficiency of the organization of educational work, it is recommended to improve the training of future teachers in the process of obtaining higher education. It is necessary to prepare them for professional activity in modern conditions of digital transformation of society and education on the basis of a systematic approach to the organization of educational work and the use of innovative technologies.