3Th e article assesses how and the extent to which political or policy priorities of European governments condition reform processes and their results in times of crisis. Th is research is based on desk research and statistical analysis of the 2013 EUPAN survey data on public-administration reform initiatives in Europe. Th e article fi nds that the place of public-administration reforms on the governmental agenda partially explains the process of public-administration reforms, but it cannot account for the variation in the (perceived) reform results. Also, the results of this research confi rm that EU-13 and (potential) candidate countries face more diffi culties in reform implementation due to a combination of comprehensive reform strategies and weak administrative capacities. If the quantitative analysis was able to uncover some broad trends common to European public administrations, more qualitative approaches (causal process-tracing and case studies) are needed to capture specific contexts and changing processes in diff erent European public administrations on which delivery progress is inevitably contingent. In order to explain why some windows of opportunities are seized while others are missed during the process of public-administration reforms, it is important to undertake process-tracing in within-case and between-case analysis and focus on causal confi gurations in the study of particular reform cases.