2020
DOI: 10.17815/cd.2020.82
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Forecasting Visitors’ behaviour in Crowded Museums

Abstract: In this paper, we tackle the issue of measuring and understanding the visitors’ dynamics in a crowded museum in order to create and calibrate a predictive mathematical model. The model is then used as a tool to manage, control and optimize the fruition of the museum. Our contribution comes with one successful use case, the Galleria Borghese in Rome, Italy.

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Cited by 5 publications
(6 citation statements)
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“…For instance, understanding visitors' dynamics unlocks focused tuning of visiting paths, collocation of pieces, and access/ticketing strategies. The recording and analysis of individual visitors' trajectories -possibly across the entire museum venue -is a great asset towards such behavioural analyses [4], allowing even to regenerate plausible visiting patterns [5,6]. Their feasibility has significantly grown during the last decades thanks, particularly, to the diffusion of Internet-of-Things (IoT) technologies [7][8][9], which enabled individual tracking needlessly of invasive structural modifications (e.g.…”
Section: Introductionmentioning
confidence: 99%
“…For instance, understanding visitors' dynamics unlocks focused tuning of visiting paths, collocation of pieces, and access/ticketing strategies. The recording and analysis of individual visitors' trajectories -possibly across the entire museum venue -is a great asset towards such behavioural analyses [4], allowing even to regenerate plausible visiting patterns [5,6]. Their feasibility has significantly grown during the last decades thanks, particularly, to the diffusion of Internet-of-Things (IoT) technologies [7][8][9], which enabled individual tracking needlessly of invasive structural modifications (e.g.…”
Section: Introductionmentioning
confidence: 99%
“…For instance, understanding visitors' dynamics unlocks focused tuning of visiting paths, collocation of pieces, and access/ticketing strategies. The recording and analysis of individual visitors' trajectories -possibly across the entire museum venue -is a great asset towards such behavioural analyses [6], allowing even to re-generate plausible visiting patterns [2,19]. Their feasibility has significantly grown during the last decades thanks, particularly, to the diffusion of Internet-of-Things (IoT) technologies [11,25,7], which enabled individual tracking needlessly of invasive structural modifications (e.g.…”
Section: Introductionmentioning
confidence: 99%
“…A partition of a set V is a set of disjoint subsets K 1 , K 2 , • • • ⊆ V such that their union gives the entire set 2. As an additional feature, it can be useful to reduce the cost of the first door transition, actually decreasing the weight of short transitions that can occur if visitors stand still by the entrance door.…”
mentioning
confidence: 99%
“…Museums digital twin: once statistics about visitors trajectories and behavior are available, it is possible to create an algorithm capable of generating real-like visits paths in the museum [1]. This is done by reproducing the movements of people from one room to another, duly determining their transition probability.…”
mentioning
confidence: 99%
“…Unfortunately, that simulator can be hardly used in a museum with a very high density of artworks exposed, since it requires a complex calibration of many artwork-scale parameters which usually show a high variance between visitors. See also [1] for a rudimentary simulator on graph and [42] for a simulator developed under the NetLogo software environment.…”
mentioning
confidence: 99%