Fostering interpersonal trust on social media: physicians' perspectives and experiences

Panahi, Sirous; Watson, Jason; Partridge, Helen

doi:10.1136/postgradmedj-2015-133270

Cited by 18 publications

(23 citation statements)

References 22 publications

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“…Interviewee 6 explained that “not everything on the Internet is true” , and Interviewee 5 asserted his concern saying; “this is the problem of social media, you cannot really know if this is an orthopaedic surgeon, if he’s qualified to give certain information, if he has a fellowship or a certificate; you don’t know” . The issue of trustworthiness as related to medical knowledge and practice was echoed in a previous study (16), which demonstrated that physicians do not easily trust others on social media, and underscored the need to foster online trust.…”

Section: Discussionmentioning

confidence: 96%

“…Physician participation on social media is therefore crucial to providing high-quality health information online (14). One way to defuse the impact of misleading or inaccurate content is for physicians to direct their patients to reliable sources for medical information, or sites that are moderated by a trustworthy person (16). Referencing a website with controlled information can increase patient education, while reducing time spent re-educating patients the clinic (6).…”

Section: Introductionmentioning

confidence: 99%

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Social Media and the Orthopaedic Surgeon: a Mixed Methods Study

et al. 2019

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Introduction: Social media continues to grow in size, and popularity, The prevalence of social networking continues to develop and will likely play an increasing role in all aspects of society and business, including in healthcare services. This rapid growth has directly influenced healthcare professionals in the clinical setting. Aim: To assess the perceptions and usage of SM (SM) by OSs (OS) in Jeddah, Saudi Arabia, and its impact on their profession, and to evaluate their level of awareness of the potential risks on their practice. Methods: Quantitative: A cross-sectional survey was distributed to practicing OSs in 15 healthcare centers in Jeddah, Saudi Arabia (μ=323) using convenience sampling. Data was analyzed using SPSS. Qualitative: Eight OSs were recruited by purposive and snowball sampling and interviewed using a semi-structured approach. Data was analyzed using thematic content analysis. Results: The Quantitative survey revealed that 165 OSs participated (RR=51%). OSs who use SM partly or entirely for professional purposes represent 53.7% (n=87). The remaining OSs were excluded. Virtually 90% were 40 years old or younger. Residents were less likely to reply to medical questions on SM (p=0.035). It was found that 74.7% of OSs use SM daily. The most commonly used platform was Twitter (75.9%), with Instagram and Snapchat being significantly more used by younger OSs (p= 0.013 and 0.003, respectively). The results of the Qualitative interviews revealed four themes: Guidelines, Ethics and Professionalism; Usage and Perceptions; Doctor-Patient Relationship; Quality of Online Content. Conclusion: OSs’ perceptions and usage were generally cautious. The major concerns were patient confidentiality, along with ethical and legal consequences. The need to contribute to quality online content was evident. Lack of formal guidelines was a continuous theme. The development of national guidelines on SM use in the orthopaedic profession is recommended.

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Section: Discussionmentioning

confidence: 96%

Section: Introductionmentioning

confidence: 99%

Social Media and the Orthopaedic Surgeon: a Mixed Methods Study

et al. 2019

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“…Larger groups with fluid subgroups, like GSIA, may be difficult to sustain because fruitful collaboration raises complex issues for the development of interpersonal trust and the communication of tacit knowledge. However, users of social media are developing norms about whom to trust that place less reliance on face-to-face contact (Panahi, Watson and Partridge, 2016). Zhang (2013) found that after an introduction by a trusted mutual contact, pairs of researchers developed interpersonal trust despite having no face-to-face contact.…”

Section: Resultsmentioning

confidence: 99%

Collegial “nests” can foster critical thinking, innovative ideas, and scientific progress

Schwab

Starbuck

2016

Strategic Organization

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How can management and strategy scholars organize to generate more productive, more innovative, and more impactful research? With appropriate cultures and leaders, small and egalitarian discussion groups that we call "collegial nests" can become powerful generators of innovative ideas and creators of extraordinary scholars. Collegial nests need cultures that free participants to think critically, to cherish new viewpoints, and to speak freely without fear of ridicule. They also need leaders who model such cultures and facilitate frequent discussions. Two case examples illustrate how productive collegial nests can create better science and better scientists. To generate scientific innovation and progress on a large scale, many autonomous groups tackling related issues are desirable. Modern communication technology is making it feasible for groups to operate over large distances and to coordinate with each other at very low cost. Collegial nests offer greater potential for enhancing scholarly productivity and innovation than do attempts to regulate scholarship via hierarchical structures. Multiplicity can lower the probability of wasting resources on low-yield paths, egalitarian control can reduce the influence of vested interests, and a combination of shared goals and partial autonomy can integrate enthusiasm with sensible risk taking. AbstractHow can management and strategy scholars organize to generate more productive, more

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“…A number of papers were identified providing evidence that physicians increasingly use Internet-based communication technologies for knowledge exchange and support and that this can be facilitated by an integrated social network. [14][15][16][17] Trust was noted as a particularly important factor for effective on-line communication. 16 Compatibility issues, familiarity, and time constraints were identified as potential barriers to overcome.…”

Section: Scoping Literature Reviewmentioning

confidence: 99%

Process and findings informing the development of a provincial emergency medicine network

Abu‐Laban

Drebit

Svendson³

et al. 2019

Healthc Manage Forum

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We describe the process undertaken to inform the development of the recently launched British Columbia (BC) Emergency Medicine Network (EM Network). Five methods were undertaken: (1) a scoping literature review, (2) a survey of BC emergency practitioners and EM residents, (3) key informant interviews, (4) focus groups in sites across BC, and (5) establishment of a brand identity. There were 208 survey respondents: 84% reported consulting Internet resources once or more per emergency department shift; however, 26% reported feeling neutral, somewhat unsatisfied, or very unsatisfied with searching for information on the Internet to support their practice. Enthusiasm was expressed for envisioned EM Network resources, and the key informant interviews and focus group results helped identify and refine key desired components of the EM Network. In describing this, we provide guidance and lessons learned for health leaders and others who aspire to establish similar clinical networks, whether in EM or other medical disciplines.

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Fostering interpersonal trust on social media: physicians' perspectives and experiences

Abstract: Healthcare professionals need to approach social media carefully when using it for knowledge sharing, networking and developing trusted relations with like-minded peers.

Cited by 18 publications

References 22 publications

Social Media and the Orthopaedic Surgeon: a Mixed Methods Study

Social Media and the Orthopaedic Surgeon: a Mixed Methods Study

Collegial “nests” can foster critical thinking, innovative ideas, and scientific progress

Process and findings informing the development of a provincial emergency medicine network

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