Fostering Knowledge Sharing in NGOs

Abstract

Non-Governmental Organizations in the humanitarian field are particularly knowledge intensive structures. However, they often fail to manage this knowledge efficiently and thus waste resources repeating avoidable mistakes. Providing adequate incentives for knowledge sharing is a central issue in any knowledge management system and is still largely unresolved. In this position paper, we advocate for advances on the topic and lay out a research agenda to address the issue. CCS Concepts• Information systems ➝ Information systems applications management systems ➝ Collaborative and social computing systems and tools

Gamifying Knowledge Sharing in the Humanitarian Context

“…Thus, finding adequate incentives for stakeholders to contribute to the common knowledge is of central importance, yet it is still a largely unresolved issue [14]. This observation has led us to set up a research agenda in previous work [7] with the following overarching question: What kind of incentives can increase knowledge sharing in humanitarian organizations?…”