Framing, decision-aid systems, and culture: Exploring influences on fraud investigations

Huerta, Esperanza; Glandon, TerryAnn; Petrides, Yanira

doi:10.1016/j.accinf.2012.03.007

Cited by 30 publications

(16 citation statements)

References 23 publications

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“…The authors' explanation lies in the cultural traditions (the sample consists of Indonesian respondents) and risk aversion in the given security market. This is further supported by Huerta et al (2012) who state that the nationality of respondents and the associated habits in a given country have a significant impact on the resulting framing bias. Oganian et al (2016) identify a debiasing effect of formulating instructions in a different language than options -as solving a situation cause transitional changes in cognitive control.…”

Section: Literature Reviewmentioning

confidence: 68%

“…Dutt et al, 2013;Gonzalez, 2013;Harman and Gonzalez, 2015), most of the biases created during the first contact with a description of a situation are weakened or completely disappear if the selection is based on experience. Huerta et al (2012) describe this phenomenon as preferences developing by experience. Nevertheless, even expertise in the field does not automatically guarantee a reduction in the framing bias, as it is shown by Schwitzgebel and Cushman (2015), whose findings mostly contradict the ones above.…”

Section: Discussionmentioning

confidence: 99%

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Framing and Bias: A Literature Review of Recent Findings

Beratšová

Krchová

Gažová

et al. 2018

CEJM

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Framing bias is an individual decision-making misconception caused by the fact that a person interprets the surrounding world according to a decision frame chosen by her or his subjective opinion. This article aims to review various kinds of factors that cause and affect framing or lead to debiasing, i.e. a decrease in the resulting framing bias. The objective of the study is carried out using a literature review that analyzes recent empirical studies. As a result, numerous factors are identified that according to the studies have an impact on framing. It transpires that four broader groups of these factors can be established -decision situation setup (amount of information, additional presentation of options), experience (knowledge, engagement), effort (attention, complexity, the amount of information to process) and demographics (gender, nationality).

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Section: Literature Reviewmentioning

confidence: 68%

Section: Discussionmentioning

confidence: 99%

Framing and Bias: A Literature Review of Recent Findings

Beratšová

Krchová

Gažová

et al. 2018

CEJM

View full text Add to dashboard Cite

show abstract

“…Tversky and Kahneman's prospect theory (1992) implies that crime is a risk-seeking activity by facing the risk of punishment. Furthermore, individual perception of risk is affected by psychological framing (Fung, 2015;Huerta et al, 2012). If developing a strong culture by increasing anti-fraud investment can change employees' perceptions into a low crime and risk-averse pattern, this framing can spread out reinforcing virtuous cycles in a company, which will requires less investment in return (Kleiman, 2010).…”

Section: Discussionmentioning

confidence: 99%

Exploring the impact of organizational investment on occupational fraud: Mediating effects of ethical culture and monitoring control

Suh

Shim

Button

2018

International Journal of Law, Crime and Justice

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There has been no clear evidence about whether organizational investment works for countering occupational fraud, and where to focus the investment if it works. In this regard, the present study explored the mediating roles of ethical culture and monitoring control in the 'organizational investment-occupational fraud' linkage. Using a sample of 392 Korean banking employees, a series of structural equation models were estimated. The results showed that the perception of increased investment in anti-occupational fraud enhanced two mediating variables, ethical culture and monitoring control. However, only the perception of an improved ethical culture was negatively related to the perceived frequency of occupational fraud with statistical significance. These findings imply that investing in ethical culture is more effective in preventing occupational fraud.

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“…Previous studies have indicated several significant personal effects on users' trust toward automated systems, including dispositional trust [2,33,45], personality traits [33,34,49,58], age [11,16,21,42,51], gender [39,59], and culture/ethnicity [19,28,29,53]. However, as far as we know, no empirical research has investigated how personal factors affect dynamic formation of human-agent trust.…”

Section: Personal Influences: Empirical Gaps In Human-agent Trustmentioning

confidence: 95%

Personal Influences on Dynamic Trust Formation in Human-Agent Interaction

Huang

Bashir

2017

Proceedings of the 5th International Conference on Human Agent Interaction

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The development of automated technologies in our daily life has transformed the role of human operators from a controller to a teammate who shares control with automated agents. However, this 'teammate' relationship between humans and automation raises an important but challenging research question regarding the formation of human-agent trust. Considering that the formation of human-agent trust is a dynamic and sophisticated process involving human factors, this study conducted a two-phase online experiment to examine personal influences on users' trust propensity and their trust formation in human-agent interactions. Our findings revealed distinctive personal influences on dispositional trust and the formation of human-agent trust at different stages. We found that users who exhibit higher trust propensities in humans also develop higher trust toward automated agents in initial stages. This study, as the first of its kind, not only fills the gap of knowledge about personal influences on human-agent trust, but also offers opportunities to enhance the future design of automated agent systems.

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Framing, decision-aid systems, and culture: Exploring influences on fraud investigations

Cited by 30 publications

References 23 publications

Framing and Bias: A Literature Review of Recent Findings

Framing and Bias: A Literature Review of Recent Findings

Exploring the impact of organizational investment on occupational fraud: Mediating effects of ethical culture and monitoring control

Personal Influences on Dynamic Trust Formation in Human-Agent Interaction

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