Freight transportation service procurement: A literature review and future research opportunities in omnichannel E-commerce

Abstract

This paper provides a literature review of freight transportation service procurement and investigates the challenges and opportunities regarding transportation organization and procurement mechanism design in the context of E-commerce. A total of 78 articles published in academic journals between 1998 and 2017 were reviewed. A framework comprising seven classification criteria is proposed to analyze the articles. The results reveal that new business environments challenge the efficiency and effectiveness of the current leading procurement mechanisms. This work also identifies the trends and gaps from the viewpoints of practitioners and researchers and describes future prospects in new freight transportation markets and organizations.

Consumer decision‐making in omnichannel retailing: Literature review and future research agenda

“…This in part also explains why the majority of highly cited omnichannel studies tend to be conceptual ones (Beck & Rygl, 2015; Piotrowicz & Cuthbertson, 2014; Verhoef et al., 2015), benefiting from longer time periods of scholarly attention. In terms of disciplinary orientation, review‐based studies tended to focus primarily on supply chain and logistics domains (Daugherty et al., 2019; Galipoglu et al., 2018; Kembro et al., 2018; Lafkihi et al., 2019), with few studies approaching the omnichannel literature from other perspectives like augmented reality (Perannagari & Chakrabarti, 2019), e‐fulfilment and distribution (Melacini et al., 2018) or sales management (Cummins et al., 2016).…”

“…Our study reveals a deficit of a strong theoretical underpinning in omnichannel retailing research (Shen et al., 2018). Existing literature reviews concentrate on improving our understanding of development in omnichannel retailing in terms of the supply chain and logistics aspects of omnichannel retailing, including procurement (Lafkihi et al., 2019), warehousing (Kembro et al., 2018), logistics and supply chain management (Galipoglu et al., 2018), E‐fulfilment and distribution (Melacini et al., 2018; Taylor et al., 2019) and finally marketing communication (Payne et al., 2017). As a result, the available theoretical foundations limit our focus to “what” rather than “why” and “how” questions.…”

“…Although a few earlier reviews exploring omnichannel retailing exists (please see Appendix for details), these have focused predominantly on logistics and supply chain angles rather than consumer perspectives. While existing reviews offer valuable general insight concerning the omnichannel retailing literature, their scope tends to be limited to providing a framework for effective omnichannel strategy (Cai & Lo, 2020; Cummins et al., 2016) or to examining the logistics and supply chain aspects of omnichannel retailing; such as freight transportation (Lafkihi et al., 2019), warehousing (Kembro et al., 2018) and fulfilment and distribution (Melacini et al., 2018; Taylor et al., 2019). In this paper, we follow a structured review approach (Paul & Criado, 2020) in that we identify, tabulate and present detailed information concerning the methodology applied, the industry investigated, the home and host countries engaged, main variables of interest, the leading journal outlets publishing work in this area and finally, the most prominent articles (based on article citations) in omnichannel retailing research.…”

Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail

“…Previous studies have found out that shopping in-store causes more CO 2 emissions than click and collect [23]. Researchers define the current state of freight transportation as not sufficiently optimized and characterized by economic, social, and environmental inefficiency and unsustainability [55]. Omnichannel may help reducing the frequency of empty trips, increasing average truck fill-rate and reducing greenhouse gas emissions, since transportation in developed countries is responsible for nearly 15% of such emis-sions [55].…”

Pricing strategy for logistics service platforms with competition and user distance preference

“…Nourinejad and Ramezani (2019) studied how dynamic wages and fares set by travel service providers in riding outsourcing platforms affect supply, demand, and market conditions and show the counterintuitive result that higher customer demand and fewer vehicles providing services can lead to higher overall profits. Recent studies have extended these results to considering transportation disruption risk management (Wang et al, 2018), freight transportation service procurement (Lafkihi et al, 2019), and service capacity allocation intelligence (Ren et al, 2020). Recently, the e-commerce logistics park has played a crucial role in the e-commerce process, such that without the logistics platform, the customer's requests could not be resolved at the appropriate time (Yu et al, 2017).…”